About this role
Job Description
We are looking for a Digital Business Analyst to join a leading hospitality and entertainment group in Hong Kong, supporting a customer-facing mobile application and digital initiatives.
What you'll be doing:
- Gather and analyse business requirements for digital/mobile products
- Translate business needs into user stories, requirements and user journeys
- Work closely with business stakeholders, product teams, developers and UX/UI teams
- Support the full project lifecycle from requirements and design through development, testing and UAT
- Coordinate with different stakeholders to ensure smooth project delivery
- Identify business and user needs and translate them into practical digital solutions
What we're looking for:
- 5+ years of Business Analysis / digital project experience
- Proven hands-on experience working on mobile apps or customer-facing digital products
- Strong experience in requirements gathering, user stories, user journeys and UAT
- Experience working closely with business and technical/development teams
- Strong stakeholder management and communication skills
- Fluent Cantonese, Mandarin and English
- Hospitality, loyalty, membership, rewards or other consumer-facing digital experience is a plus.
Required Skills
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Requirements Gathering
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Entertainment
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Cantonese
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Membership
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Project Delivery
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Hospitality
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Support
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Development
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Mandarin
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User Stories
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Analysis
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Business Requirements
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Stakeholder Management
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Business Analysis
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Developers
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Communication Skills
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Testing
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Design
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Business
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English
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Communication
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Management