About this role
Digital Account Manager
Location: Mettawa, Illinois
Country: United States
Category: Account & Project Management
Workplace
Location
Onsite
Employment Type: Contract
Posted Date: September 25, 2026
Job ID: 652214
The Planet Group is seeking an Account Manager to join one of our well-known global pharmaceutical clients.
- Pay: 35-40.44/hr depending on experience
- Location: Hybrid in Mettawa, IL (T-TR onsite)
- Duration: 1 year
Account Manager Responsibilities:
- Serve as the liaison between the Ad Agency and their assigned accounts
- Manage the day-to-day relationships across the Agency
- Work in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers
- Lead the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives
- Provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc
- Recommend digital tactics that align with the strategy and goals of the brand
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving
- Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
- Work cohesively with Agency team members to ensure best-in-class execution
- Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL)
- Maintain knowledge of the client's guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance
- Lead, or assist in, the development of annual scope documents and annual forecasting
- Assist with "A" level projects and manage "B" and "C" level projects within assigned business group
- Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
- Act as the digital lead for assigned business group
- Manage or assist in the creation of project estimates and timelines
- Assist with billing and ensure billing is completed on schedule
- Track time daily
- Possess ability to work in a high-volume, rapidly paced environment
- Partner with creative team and project manager on project initiatives
- Adhere to all company-wide financial policies
Account Manager Qualifications:
- Bachelor's degree required
- 3-6 years of ad agency account management experience required
- Pharmaceutical industry and/or digital experience a plus
- Excellent communications skills: verbal, presentation, written
- High energy, positive, organized individual who is comfortable in a high-visibility role
- Ability to manage high volume project scope in a fast-paced creative environment
- Great collaborator with ability to focus on the small details
- In-depth understanding of digital tactical development
- Website experience is required
- Functional knowledge of Digital marketing platforms
- In-depth understanding of how to gather and document digital project requirements
- Demonstrate critical creative thinking and problem-solving skills
- Display clear and concise written and verbal communication skills
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
- Demonstrate leadership in conflict resolution to facilitate effective outcomes
EEO Statement
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About The Planet Group
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.
As one of the largest staffing companies in the US, we operate with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results – building high-impact teams that fuel transformation and growth.