About this role
Digital Accessibility and Change Management Specialist
Position Summary: Drive meaningful change. Create accessible digital experiences. The Digital Accessibility & Change Management Specialist serves as the University’s Digital Accessibility Coordinator, providing campus-wide coordination, training and guidance to support accessible websites, digital documents, multimedia and other digital content. The position also supports UDit’s service management and community engagement efforts under the direction of the Director of Service Management and Community Engagement. The position develops and coordinates change management activities and communications that help the University community understand, prepare for and adopt technology changes, with a focus on stakeholder engagement, readiness and adoption across UDit initiatives, services and technology changes. In addition, this position supports technology training and helps establish consistent internal documentation practices.
Minimum Qualifications:
- Bachelor’s degree or three years of relevant experience
- Strong written and verbal communication skills, including the ability to translate technical or complex information into clear, audience-focused communications
- Experience supporting organizational change, stakeholder engagement, communications, training or technology adoption
- Strong knowledge of digital accessibility standards and accessible content practices, including Web Content Accessibility Guidelines (WCAG)
- Experience supporting digital accessibility across websites, documents, multimedia or other digital content
- Ability to develop and deliver training, presentations and supporting resources
- Strong organizational skills, with the ability to manage multiple priorities and adjust as needs change
- Strong attention to detail
- Ability to collaborate effectively with technical teams, project teams, leadership and campus partners
Preferred Qualifications: While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:
- Bachelor’s degree in Communications, English, Journalism, Marketing, Organizational Communication, Management Information Systems, or a related field
- Experience supporting organizational change or change management initiatives
- Experience working with a content management system (CMS)
- Experience developing communication and change management plans
- Experience developing and delivering technology training
- Experience working with enterprise technology platforms
- Previous higher education work experience
- ITIL Foundations certification and demonstrated practical application
- Change management training or certification, such as Prosci, or demonstrated practical experience with change management methodologies
- Knowledge of and sensitivity to a Catholic Marianist work environment