About this role
Dialysis Program Manager Registered Nurse – RN
Address: 115 Interstate Pk, Spartanburg, SC 29303, United States of America
Job ID: R0266890
Location Type: Onsite
Job Overview
Fresenius Medical Care serves around 292,000 dialysis patients worldwide and provides products in more than 140 countries. We are a vertically integrated medical technology (MedTech) and healthcare service company made up of three operating segments: Care Delivery, Value-Based Care, and Care Enablement. This structure allows us to provide the full spectrum of healthcare services, systems, devices, technologies, products, and pharmaceuticals to deliver high-quality care to people living with kidney disease.
Job Description
PURPOSE AND SCOPE:
Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provides safe and effective oversight, support, training and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
- Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
- Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
- Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
- Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
- Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
- Ensures regulatory, compliance, and audit activities are accomplished on time.
- Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
- Participates in Business Unit initiatives, projects, and audits as directed.
- Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
- The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
- The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
- This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
SUPERVISION:
- Typically supervises non-exempt staff
EDUCATION AND REQUIRED CREDENTIALS:
- Graduate of an accredited School of Nursing (R.N.). Current appropriate state licensure.
- Successfully complete CPR Certification
EXPERIENCE AND SKILLS:
- Minimum of one year dialysis experience with three months peritoneal experience required, one year medical-surgical nursing or ICU experience preferred
- Supervisory experience preferred
- Successfully complete a training course in the theory and practice of dialysis therapies
- Demonstrated leadership skills including, but not limited to communication, customer service, performance management and continuous quality improvement.
Care in every moment.
Connection in every step.
Our Offerings
We are committed to your total well-being.
We want to help you thrive and are committed to an equitable workplace that fuels individual success and our company's growth. With tailored healthcare, wellness programs, training, and consistent support, our programs ensure you have the resources to be your best self at work and at home.
Health
- Medical plan options
- Dental insurance
- Vision plan
- Short- and long-term disability
Wealth
- 401(k) retirement plan with company match
- Student debt and loan support
- Flexible spending accounts
- Commuter benefits
- Employee discounts
Well-being
- Hybrid working model
- Paid time off and leave programs
- Fertility, family building, and postpartum support
- Caregiving support
Development
- Go4RN program helps employees get to RN status with covered tuition and eligible expenses
- Tuition assistance for employees and their families
- Digital access to high-quality educational content, through The University, for all employees worldwide
Important notices
Fraud Notice
Fresenius Medical Care is aware of fraudulent communications from individuals or organizations falsely claiming to represent our company. To help protect yourself, please note:
- Fresenius Medical Care will only contact candidates using official company email domains or through Cara, our virtual AI (Artificial Intelligence) assistant at Fresenius Medical Care.
- We do not request payment, fees, gift cards, cryptocurrency, or banking information at any stage of the recruitment process.
- We do not conduct interviews exclusively through messaging apps or social media platforms.
- All legitimate job openings are posted on our official careers website.
If you receive suspicious communication claiming to be from Fresenius Medical Care, do not respond or share personal information. We encourage you to report the activity to your local consumer protection agency, law enforcement authority, or cybercrime reporting center. We have included links for the most common hiring locations for your convenience.
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United States: Federal Bureau of Investigation (IC3) – www.ic3.gov
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Germany: Bundeskriminalamt (BKA) – www.bka.de
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United Kingdom: Action Fraud – www.actionfraud.police.uk
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Poland: CERT Polska – www.cert.pl
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India: National Cyber Crime Portal – www.cybercrime.gov.in
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Mexico: Guardia Nacional – www.gob.mx/gn
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Philippines: Philippine National Police Anti-Cybercrime Group – www.pnp.gov.ph
We are committed to maintaining a safe and transparent recruitment process.
Recruitment Agency
If you are a recruitment agency submitting a resume on behalf of a client: Fresenius Medical Care AG and its affiliates (FME) only accepts candidate submissions from agencies on its approved Preferred Supplier List. All third-party searches and submissions require an existing signed agreement and prior, written approval from Human Resources; all other submissions will be considered unsolicited. Do not forward resumes or candidate information without such authorization to our applicant tracking system, any company email address, and/or any FME employee, including FME Management