DevOps Engineer

About ITP Media Group

ITP Media Group is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands across digital, print, events, awards, video content, and social media. We deliver high-quality, up-to-date content and experiences to audiences across the region through innovative media platforms and industry-leading brands.

We are looking for a skilled and proactive DevOps Engineer to manage and maintain our cloud infrastructure, hosting environments, firewalls, and server operations. The successful candidate will play a key role in ensuring the security, stability, performance, and availability of our digital platforms and internal systems.

Key Responsibilities

Cloud Infrastructure & Hosting

• Manage, maintain, and optimise cloud infrastructure and hosting environments to ensure high availability, reliability, and performance.

• Administer cloud platforms such as Platform.

• Monitor infrastructure performance, resource utilisation, and system availability, proactively identifying and resolving potential issues.

• Manage virtual machines, storage, networking, backups, and disaster recovery processes.

• Oversee hosting environments for websites, applications, databases, and other business-critical systems.

Server & Systems Administration

• Install, configure, maintain, and troubleshoot servers.

• Perform routine server maintenance, operating system updates, security patching, and configuration management.

• Manage server access, user permissions, system configurations, and authentication mechanisms.

• Ensure server environments are secure, scalable, and appropriately documented.

• Diagnose and resolve infrastructure-related incidents, minimising downtime and service disruption.

Network Security & Firewall Management

• Configure, manage, and maintain firewalls, VPNs, network access controls, and security policies.

• Monitor network traffic, investigate suspicious activity, and implement measures to protect infrastructure against potential threats.

• Manage security groups, network access rules, IP whitelisting, and other access restrictions.

• Conduct regular security reviews and vulnerability assessments, implementing remediation measures where required.

• Work with relevant teams and third-party providers to address security incidents and maintain infrastructure compliance.

DevOps & Automation

• Develop and maintain scripts and automation tools to streamline infrastructure management and routine operational tasks.

• Implement and maintain CI/CD pipelines to support reliable application deployment and updates.

• Support infrastructure-as-code practices using tools such as Terraform, Ansible, or equivalent technologies.

• Collaborate with development teams to improve deployment processes, system reliability, and application performance.

• Troubleshoot deployment failures and infrastructure issues across development, staging, and production environments.

Monitoring, Backup & Disaster Recovery

• Implement and maintain monitoring, logging, and alerting systems to identify performance issues and service interruptions.

• Ensure regular backups are performed and periodically test restoration procedures.

• Develop, maintain, and test disaster recovery and business continuity procedures.

• Investigate root causes of recurring incidents and implement preventive solutions.

• Maintain clear technical documentation covering infrastructure architecture, configurations, access controls, and operational procedures.

Collaboration & Technical Support

• Work closely with developers, IT teams, digital product teams, and external technology vendors.

• Provide infrastructure support for websites, digital publishing platforms, content management systems, and other business-critical applications.

• Cloud hosting provider management

• Infrastructure planning, capacity management, technology upgrades, and cost optimisation initiatives.

Requirements & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.

• Hands-on experience managing cloud hosting environments.

• Familiarity with scripting languages and automation tools.

• Manage multiple priorities and respond effectively to infrastructure incidents.

• Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.

Preferred Qualifications

• Relevant cloud certifications

• Experience supporting high-traffic websites, digital publishing platforms, or content-heavy online environments, cybersecurity best practices, vulnerability management, and incident response procedures.

• Familiarity with Experience with containerisation and orchestration technologies such as Docker and Kubernetes.

Key Competencies

• Strong technical ownership and accountability.

• Proactive approach to infrastructure monitoring and maintenance.

• High attention to detail, particularly regarding security and system reliability.

• Ability to troubleshoot complex technical issues independently.