About this role
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a DevOps Engineer to build and run cloud infrastructure, CI/CD, and observability for Data and AI teams in a PCI-compliant environment.
MUST HAVES
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4+ years of professional DevOps, SRE, or platform-engineering experience operating production services.
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3+ years of hands-on experience building CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or CircleCI) and managing infrastructure as code (Terraform, Pulumi, or CloudFormation).
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Working knowledge of Kubernetes (EKS, AKS, or GKE) and container tooling (Docker, Helm, ArgoCD, or Flux).
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Strong scripting skills in Python, Bash, or Go; solid SQL skills and strong comfort with at least one cloud platform (AWS, Azure, or GCP).
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Hands-on experience with observability stacks: New Relic, Prometheus, Grafana, OpenTelemetry, ELK, or Datadog.
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Solid understanding of cloud security and compliance practices, particularly in PCI-compliant or regulated environments.
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Proven ability to work independently and within a team, managing priorities across concurrent projects and time zones, including on-call rotations.
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Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders.
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Upper-intermediate English level.
NICE TO HAVES
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Experience operating Dataiku DSS, Snowflake, or other large-scale data and analytics platforms in production.
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Experience with service meshes (Istio, Linkerd), API gateways, and zero-trust networking.
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Experience with policy-as-code (OPA / Rego, Checkov, tfsec) and supply-chain security (SBOM, Sigstore).
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Experience with FinOps practices and cloud cost optimization.
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Experience supporting ML or LLM workloads — GPU scheduling, model-serving infrastructure, vector databases, or LangSmith / Langfuse.
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Experience with database administration / reliability for PostgreSQL, MySQL, or Snowflake.
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AWS / Azure / GCP Professional, CKA / CKAD, or HashiCorp Terraform certification.
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Experience in loyalty, martech, adtech, or a comparable data-rich B2B domain.
WHAT YOU WILL DO
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Strategy, Roadmap & Vision – build the roadmap for DevOps and observability in Data & AI teams.
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Design and build cloud infrastructure as code with Terraform (or Pulumi / CloudFormation), packaging reusable modules for AWS, Azure, or GCP.
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Own CI/CD pipelines in GitHub Actions, Jenkins, or GitLab CI — build, test, security scanning, blue-green or canary deploys, and automated rollback.
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Operate Kubernetes clusters (EKS, AKS, or GKE) and container workloads with LENS, Helm, ArgoCD, or Flux — including autoscaling, ingress, secrets, and policy.
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Build observability with Prometheus, Grafana, OpenTelemetry, ELK, or Datadog — metrics, logs, traces, dashboards, and SLO-driven alerting.
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Implement security and compliance controls: IAM, SSO, secrets management (Vault / KMS), vulnerability scanning, policy-as-code (OPA, Checkov), and PCI-aware patterns.
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Lead incident response — on-call, runbooks, blameless post-mortems, and continuous reliability work to drive down MTTR and toil.
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Partner with developers on local dev experience, golden paths, internal platform tooling, and developer self-service.
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Help shape internal platform standards as the stack evolves, contributing to design reviews and sharing knowledge across the India and U.S. teams.
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Participate in a collaborative DevOps environment, working closely with developers, AI engineers, QA, DBAs, and product partners across environments.
PERKS AND BENEFITS
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Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
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Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
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Exciting projects: Modern solutions with Fortune 500 and top product companies.
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Flextime: Flexible schedule with remote and office options.