Development Officer

Development Officer

The Development Officer

The Development Officer is tasked with building a bridge between lower membership levels and major gifts. To that end, their most significant priorities include helping create new upper membership levels; leadership annual and major gift pipeline development; and stewardship and retention efforts for individuals giving $500 - $9,999 annually. This position is deeply collaborative as functions must be closely in sync with the Membership and Individual Giving programs.

The Development Officer is an early/mid-career professional who will contribute directly to strategies that help lift operational revenue generation. They should have an understanding of moves management; experience with a CRM (preferably Salesforce) and proficiency for data organization; a collaborative spirit; professional presence; and a self-directed approach to time management.

The ideal candidate will have the ability to think strategically, solve problems creatively, and be flexible in response to new information or opportunities. Excellent communication skills, both in person and in writing, are essential. The candidate can reliably and proactively manage a varied workload and has the time management skills necessary to meet deadlines. This role occasionally requires night or weekend work. A strong interest in music and a connection to WXPN’s impact on the arts and culture community in Philadelphia are highly valued.

Job Description

Job Responsibilities:

• Pipeline Development and Administration

• • Help design and implement 2-3 new mid-level membership levels (between $500 - $1,499 annually), including communications strategy and benefits development.
• • Manage the basic renewal cycle for a majority of leadership annual giving levels ($1,776 - $9,999 annually): solicit renewals, upgrades, and additional gifts on a regular basis.
• • Work with the Individual Giving Officer to determine any blended asks or higher-level discussions.
• • Identify and qualify select individuals who have capacity for a Challenge or Major Gift to neXtPN (non-operational fundraising priorities) and hand them off to the appropriate senior level fundraiser, typically the Individual Giving Officer.
• • Execute a robust prospecting strategy using Donor Search, Salesforce reporting, and other resources to best identify appropriate efforts for donor acquisition and upgrades.

• Stewardship and Donor Engagement

• • Serve as the primary manager for Vinyl Club, XPN’s affinity group.
• • Maintain a robust effort for acquisition and work with the programming liaison to develop an annual plan of vinyl drops, events, communications, and special activities. Ensure proper alignment with the Membership Manager.
• • Maintain an appropriate level of communication with assigned XPN supporters via email, letters, phone, etc.
• • Collaborate with the Membership and Individual Giving teams to ensure proper stewardship of all donors in portfolio with impact-related reporting, thank you gifts, events, or tailored opportunities as appropriate.
• • Support efforts related to the Reverb Society, WXPN’s stewardship group for Planned Giving donors, as identified by the Director of Development.

• Collaboration and Team Participation

• • Participate in Development events both on-site and off, in order to meet and engage with as many members as possible.
• • Develop and maintain positive and productive working relationships with Development team members – in particular the Individual Giving Officer and Membership Manager – to ensure that solicitation and stewardship efforts are properly organized, aligned, efficient, and free of redundancy.
• • Participate in the life of WXPN as a collaborative and invested partner.
• • Contribute in meaningful ways to team meetings; solicit and offer encouragement and feedback; and serve as a positive and productive team player.
• • Other duties as assigned.

Qualifications

• BA/BS and 1-2 years of experience, or equivalent combination of education and experience is required.

• 3+ years in non-profit Development, Membership, or comparable non-profit work is preferred.

• Familiar with non-profit Development best practices and infrastructure, as well as the basics of public media.

• Job Location - City, State

• Philadelphia, Pennsylvania

About WXPN:

• WXPN is a nationally recognized leader in Triple A radio programming and the premier guide for discovering new and significant artists in rock, blues, roots, and folk. As the non-commercial, member-supported radio service of the University of Pennsylvania, WXPN offers handcrafted curation of broadcast and digital programming, events, and local music journalism. WXPN produces World Cafe, public radio’s most popular program of popular music that is distributed by NPR to more than 200 U.S. radio stations, and the Peabody Award-winning Kids Corner. WXPN serves the greater Philadelphia area at 88.5 FM, the Lehigh Valley at 104.9 FM, Worton/Baltimore at 90.5 FM, Lancaster/York at 88.7 FM, Harrisburg at 99.7 FM, North Jersey/Poconos at 91.9 FM, and the world via online streaming on smart speaker devices and at XPN.org.

• To learn more, visit us at https://xpn.org/

About The President's Center:

The mission of the President's Center is to support the President, the trustees, and the officers of the University; to assist the faculty, students, and staff in their teaching, research, and service activities; and to advance excellence at Penn. In addition to the President's Office, the President's Center includes the following units:

• Office of the President

• African-American Resource Center

• Almanac

• Office of Equal Opportunity Programs

• Office of the Associate Vice President for Equity and Title IX Officer

• Office of General Counsel

• Office of Institutional Research & Analysis

• Office of Government and Community Affairs

• Office of the Ombuds

• The Office of Religious and Ethnic Interests (Title VI)

• Office of Social Equity & Community

• Office of the University Secretary

• Office of University Communications

• WXPN

• To learn more, visit us at https://president.upenn.edu/university-leadership/presidents-center

• Department / School

• President's Center

• Pay Range

• $50,366.00 - $60,000.00 Annual Rate

• Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

• Equal Opportunity Statement

• The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

• Special Requirements

• Background checks may be required after a conditional job offer is made. Consideration of the background check will be ta