About this role
About the Role Canonical is publishing Ubuntu and has created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This role blends practical engineering with diplomacy across organisational boundaries and aims to improve the developer experience by staying current with tech trends and guiding Canonical's open source offerings.
Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones.
What You'll Do
- take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
- maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
- work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
- help solve specific technical problems that users or colleagues have identified
- contribute to technical documentation to ensure that developer users' needs are met
- work on technical articles, presentations or workshops
- identify new opportunities and directions for improvement in the developer experience we provide
- present at conferences, meetups or technical events
What We're Looking For
- a programmer or developer with a demonstrable passion for and engagement in open-source software
- has worked with real-world challenges developing and deploying software using Linux
- has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
- understands current software packing issues and trends in the Linux ecosystem
- has been a contributor to open-source communities, software and documentation
- is an engaging, vivacious speaker and presenter
- can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
- builds trust, relationships and confidence