About this role
Deskside Technician II
Deskside Technician II Shawnee Mission, KS Posted: 10/12/2026
Job Description
Job ID#: 65138
Job Category: Deskside Technician II
Position Type: Full Time
Duration: 4 months
Remaining Positions: 2
Details: Stefanini Group is looking for Deskside Technician II for a globally recognized company!
Responsibilities
- Experience with Windows 10
- Expertise with Windows 11
- Demonstrated experience with non-standard Software Installation
- Demonstrated experience loading computer images with SCCM and PowerShell scripts
- Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process
- Provide hardware/software support services to onsite client including break/fix
- Diagnose end-user system failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer
- Flexibility to handle a variety of activities and changes
- Demonstrated ability to remain calm if activities do not go according to plan
- High organizational ability and detailed oriented
- Demonstrated ability to follow processes
- Demonstrated ability to document work, track tasks/installs, and perform QA activities
Requirements
-
Role involves building computers using SCCM for base image and installing non-standard software after base image build. Ability to organize, troubleshoot, and work on 10-12 machines at a time.
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Experience with Windows 10
-
Expertise with Windows 11
-
Demonstrated experience with non-standard Software Installation
-
Demonstrated experience loading computer images with SCCM and PowerShell scripts
-
Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process
-
Provide hardware/software support services to onsite client including break/fix
-
Diagnose end-user system failures and implement repair solutions
-
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
-
Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer
-
Flexibility to handle a variety of activities and changes
-
Demonstrated ability to remain calm if activities do not go according to plan
-
High organizational ability and detailed oriented
-
Demonstrated ability to follow processes
-
Demonstrated ability to document work, track tasks/installs, and perform QA activities
Pay Range:
- $ 26.00 - $ 28.00