About this role
Process & Operations Management
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Manage end-to-end US/UK P2P operations, including invoice receipt, coding, 2-way/3-way matching, approvals, payment processing, and vendor reconciliations.
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Ensure invoice processing Turnaround Time (TAT) and SLAs are consistently met.
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Monitor daily workflows, backlogs, and month-end closing activities for AP.
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Ensure compliance with company policies, internal controls, and statutory requirements (US/UK). Team Leadership
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Lead, mentor, and supervise a team of 5–6 AP resources; allocate work and manage workload.
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Define, track, and review KPIs for AP staff (accuracy, productivity, TAT, error rates, etc.) and conduct regular performance reviews.
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Plan and deliver training for existing and new team members, including onboarding. Process Excellence & Documentation
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Develop, implement, and maintain SOPs and process documentation for all AP processes.
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Identify process gaps and drive continuous improvement and automation opportunities. Stakeholder & Escalation Management
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Interact with internal stakeholders (procurement, business teams, treasury, auditors) and external vendors.
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Manage and resolve escalations related to invoices, payments, and vendor queries in a timely manner.
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Provide regular MIS, dashboards, and status reports to management. Systems & Reporting
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Work extensively on SAP for AP transactions, reporting, and reconciliations.
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Support internal and external audits by providing documentation and explanations.
Requirements
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Education: CA / M.Com / MBA (Finance)
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Experience: 8–10 years in Accounts Payable
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Must-Have Skills
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Hands-on experience with SAP (mandatory)
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Strong knowledge of US/UK P2P processes
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Proven experience managing a team of 5–6 AP resources
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Experience in drafting SOPs and defining KPIs
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Track record of meeting invoice-processing TAT and SLAs