Deputy Head of KYC

About the Role Deputy Head of KYC plays a pivotal role within Belfius' Compliance AML (2LoD) department, acting as the right-hand to the Head of KYC. You combine leadership, initiative and hands-on operational expertise to ensure KYC compliance and strengthen the organization's risk culture. You serve as a trusted advisor and natural leader, supporting the Head of KYC in all aspects of KYC, including drafting and advising on complex files, autonomous handling of questions from the business lines, and critical evaluation of policies, processes and tools. You may occasionally represent the Head of KYC in internal and external meetings, including at strategic level. With solid legal and/or tax experience in AML/KYC regulation, you ensure balance between business objectives and effective risk management. What You'll Do

• Support and assist the Head of KYC in the daily management of the 2LoD KYC operational team, handling advisory requests and escalation dossiers from the 1LoD and validating decisions; contribute to procedural governance and knowledge sharing; coach the team and handle complex files with a practical, solution-oriented mindset; work with the Head of KYC to optimize cooperation with the 1LoD, focusing on process flow, efficiency and compliance.
• Develop, implement and communicate group-wide KYC policies, directives and requirements; ensure proper application by the 1LoD and other departments; advise as needed to guarantee compliance; act as policy decision-maker and occasionally represent the Head of KYC to internal and external stakeholders, balancing risk and business needs.
• Support projects related to compliance and assist other departments in managing KYC risks in their initiatives; represent the Head of KYC in internal and external discussions, providing substantive and strategic advice on requirements, risks and policies; contribute to strengthening the KYC control framework and to risk awareness and training per the 3LoD model. What We're Looking For
• Expertise & experience: A master’s degree in law, tax, economics or compliance; specialized certifications (e.g., CAMS, ICA, CFCS) are a plus; at least 5 years of experience in KYC/AML/compliance, preferably in a leadership or coordinating role within a financial institution or a supervisory environment; deep knowledge of AML/KYC legislation and risk management; practical, action-oriented attitude.
• Leadership & communication: A natural, inspiring leader who can address large groups and advocate for compliance with clarity and conviction; communicates clearly and concisely on complex topics; makes autonomous decisions and assumes responsibilities under pressure or in uncertainty.
• Analytical & pragmatism: Analytical and pragmatic, able to identify risks, prioritize and act on the principle of focusing on what matters; well organized, deadline-driven and structured; understands IT systems and process optimization and can propose practical solutions without being a technical expert.
• Collaboration & stakeholder management: Team player who collaborates, motivates stakeholders from operational teams to senior management; fluent in Dutch or French with very good command of the other national language and excellent English. Nice to Have
• Specialized certifications (e.g., CAMS, ICA, CFCS) are a plus. Compensation & Benefits
• Attractive salary with a flexible package including a budget to use for personal needs (e.g., car, bike, PC, smartphone, tablet, housing under certain conditions) and extra-legal benefits such as meal vouchers, internal product/service perks, hospitalization insurance and group insurance.
• Opportunities for development through a wide range of trainings and career opportunities across the Belfius group.
• Good work-life balance with flexible working hours.