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Deputy Director, Quality Assurance

National Quality Control Laboratory (NQCL)
Nairobi Posted Oct 27, 2026
On-site

About this role

National Quality Control Laboratory (NQCL)

National Quality Control Laboratory (NQCL) is a State Corporation within the Ministry of Health for Quality Control of Medicines on behalf of Government.

Deputy Director, Quality Assurance

  • Job Type Contract
  • Qualification BA/BSc/HND , MBA/MSc/MA
  • Experience 15 years
  • Location Nairobi
  • Job Field Pharmaceutical

Job Specifications:

The Deputy Director Quality Assurance will be responsible for the following functions:

  • Develop, review and implement policies, strategies, guidelines and procedures for sample management and client services;
  • Provide oversight and verification of quotations, methods of analysis and request forms against the analysis undertaken in the Laboratory;
  • Coordinate receipt of samples or consignment and ensure conformity to the set regulations and procedures;
  • Ensure an optimal and appropriate working environment and the necessary infrastructure and equipment for access and storage of samples;
  • Establish and maintain a data repository/ inventory of Manufacturer’s methods and validation data, client samples, clients listing, costing, certificates among others;
  • Ensure data security, protection and tracking through the Laboratory information system;
  • Advice on the invoicing for services rendered;
  • Prepare samples for issuance to analysts and co-ordinate the labelling, prioritization, and distribution of samples to different Units;
  • Ensure proper disposal of samples in accordance with all applicable procedures;
  • Ensure safety and compliance to the regulatory requirements, standards, laws and licensure in operations;
  • Build capacity through inductions, training and mentorship of personnel in sample handling and client management;
  • Undertake performance management of the department including performance contracting and appraisal;
  • Develop and manage budgets. procurement plans and workplans for the department;
  • Ensure efficiency in the day-to-day operations of the sample management facility and co-ordinate administrative and technical matters; and
  • Handle client queries and complaints relating to technical matters.

Person specifications:

The following are the recognized qualification; for the purpose of this Career guideline:

  • Cumulative service period of fifteen15 year’s relevant work experience three (3) of which should have been at a management level or in a comparable position.
  • Bachelor’s Degree in Pharmacy, Biochemistry, Analytical Chemistry, Environmental Health or its equivalent qualification from a recognized institution;
  • Master’s Degree in any of the following Pharmaceutical Analysis, Pharmacology, Microbiology, Biotechnology, Pharmacognosy and Complementary Medicines or its equivalent qualification from a recognized institution;
  • Certificate of Registration as a Pharmacist from Pharmacy and Poisons Board;
  • Membership to a relevant professional body;
  • Valid practicing license from Pharmacy and Poisons Board;
  • Leadership course lasting not less than four (4) weeks from a recognized institution;
  • Certificate in ISO 17025 from an accreditation body;
  • Certificate in Occupational Safety and Health;
  • Proficiency in computer applications; and
  • Fulfilled the requirements of Chapter Six (6).0f Constitution of Kenya, 2010.

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