About this role
Job Description:
Title: Deputy Director
Salary: $87,000 + benefits
Classification: Exempt
Scope of Position
Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.
Essential Functions
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Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.
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Assist Program Director with special grants, projects and initiatives, and program related tasks
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Provide Program Director with regular project status updates and requested reports as needed
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Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management
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Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed
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Ensure data entered on the required systems is current and accurate
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Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings
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Guide leadership team on HR related items
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Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action
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Support the advancement of procedures and process flows that ensure quality service delivery
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Aide in writing and development of contracts
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Coordinate the development and evolution of vendor and agency partnerships
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Other opportunities as available
Education and Experience Requirements
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Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development
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Position requires 50% regional travel to ensure presence and system-wide support.
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Excellent communication and problem solving skills
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Ability to gather and synthesize information from a wide variety of people and sources
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Must have notable experience in team-oriented environment
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Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.