About this role
Deputy Director Academic Support Services
The primary purpose of this position is pivotal to UMP’s mission of providing exceptional and Excellent academic support and fostering a positive learning environment for both faculty and students. This position is integral to leading and managing academic projects, implementing and reviewing our teaching, learning, and assessment strategies, and developing initiatives that enhance student access and support.
Key Performance Areas:
- Actively support the director and Faculties in the leadership and management of academic projects.
- Assist in the implementation and review of the institution teaching, learning and Assessment strategy.
- Facilitate the implementation of the induction of new academics.
- Develop and oversee the implementation of students access support initiatives.
- Develop and implement approaches to technology enable teaching and learning.
- Establish track record of relevant research in teaching and learning theory practice.
- Engage actively with the relevant external stakeholders e.g. HELTASA etc.
Minimum Requirements:
Educational Qualifications:
- Doctoral Degree in Education): A Doctorate (Ph.D. or Ed.D.).
Experience
-
At least 5-7 years of experience in academic support services, Curriculum development, Higher education administration or a related field. This experience should include progressively responsible roles that demonstrate leadership and project management capabilities.
-
Experience in Academic Settings: Proven experience working within an academic institution, with a strong understanding of the academic environment, faculty roles, and student support needs.
-
Key Competencies
-
Excellent verbal and written communication skills to effectively collaborate with faculty, staff, and external partners.
-
Strong analytical abilities to assess needs, evaluate programs, and develop data-driven solutions.
-
Flexibility to navigate changes and challenges in the academic environment, adapting strategies as needed.
-
Continuous pursuit of personal and professional growth to stay current with advancements in academic support and higher education.
-
Personal Attributes
-
People oriented, hardworking, responsible, reliable, creative and innovative.
-
Respectful, honest, punctual and understanding of protocol.
-
Proven attributes of transparency, integrity and teamwork.
-
Advert Closing Date
-
6/9/2026
-
Fixed term contracts
-
Candidates who meet the minimum requirements are invited to apply for the advertised position(s). Remuneration will be commensurate with the level of the position the incumbent is applying for.
-
People with disabilities are encouraged to apply.
-
The University reserves the right not to make an appointment.