Department Manager - Non-food / Ambient

Department Manager - Non-food / Ambient at Sundry Markets Limited

About the Role

• We are currently recruiting for Department Manager to oversee our Non-Food and Ambient departments.
• In this role, you will assist the Branch Manager in coordinating daily operations to ensure optimal product availability, maximize sales, and achieve target profit margins.
• You will be the champion of quality, customer satisfaction, and operational excellence within your department.

Key Responsibilities

• Ensure the effective running of department operations. Guarantee that merchandise is ordered and replenished in good time to achieve 100% shelf availability. Oversee the movement of goods from the back store to the shop floor.

• Take ownership of revenue and profit optimization for the department. Assist the Branch Manager in achieving sales targets and driving year-on-year growth.

• Monitor damaged and expired goods rigorously to minimize losses and control shrinkage.

• Ensure the highest standards of quality for Ambient and Non-Food products. Maintain regulatory compliance and ensure accurate retail selling prices are displayed with updated labels.

• Conduct regular market surveys to identify new sourcing opportunities and provide competitive pricing insights to the Buyer to drive sales.

• Supervise and support crew training in line with development plans, ensuring the team meets the evolving needs of the business.

• Drive product range selection, rotation, and ensure standards are consistently maintained.

• Qualifications & Skills

• Minimum of B.Sc./ HND in any related field.

• Minimum of 4 years of retail experience

• Must have NYSC Discharged, Exemption or Exclusion letter

• Proven experience in retail management, specifically within Non-Food, Ambient or grocery categories.

• Strong understanding of inventory management, profit margins, and shrinkage control.

• Excellent organizational and time management skills with high attention to detail.

• Strong analytical skills for conducting market surveys and pricing analysis.

• Ability to lead, train, and motivate a team.

• Knowledge of regulatory compliance in retail environments.

• We Offer

• A competitive compensation and benefits package

• A collaborative environment where we support each other to succeed as a team

• A value-based culture

• A diverse and inclusive environment

• Great learning and growth opportunities.

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