Department Manager, Key Account

Department Manager, Key Account

Would you like to help further develop one of the Nordic region's leading customs organisations?

We are looking for an engaged and results-oriented Department Manager with responsibility for our Key Account Department in Strömstad.

This is a key leadership role with responsibility for people, operations, quality, and development connected to our Key Account customers.

This role offers a unique opportunity to set direction, drive change, and strengthen our position as a leading customs provider in the Nordic region.

About the Role

As a Department Manager, you will have overall responsibility for our Key Account Department in Strömstad.

You will be accountable for employees, operations, quality, and business results, leading both managers and employees across an organisation.

Through clear leadership, strong collaboration, and continuous improvement initiatives, you will develop people, teams, and ways of working. This includes setting clear goals and expectations, providing ongoing feedback, supporting employee development and career growth, and fostering a safe and inclusive work environment.

The role involves close collaboration with other leaders across the organisation, and you will play an important role in ensuring efficient work processes, high service quality, and a strong customer focus.

Key Responsibilities

• Lead and further develop the Key Account Department in Strömstad, with responsibility for employee development, service quality, and operational performance.

• Ensure strong collaboration between departments and other stakeholders to create efficient and seamless customs processes.

• Drive continuous improvement initiatives with a focus on quality, productivity, and customer satisfaction.

• Monitor departmental performance through clear objectives, priorities, and performance management.

• Build a culture characterised by collaboration, accountability, engagement, and continuous learning.

• Ensure compliance with customs regulations, internal guidelines, and quality standards.

• Contribute actively to organisational development in close collaboration with other leaders.

• Who Are You?

• We are looking for a confident and clear leader who motivates others through involvement, trust, and clear expectations. You are structured, solution-oriented, and thrive in a fast-paced environment with many stakeholders.

• We Believe You Have

• Experience in leadership roles with people management responsibility.

• Higher education within a relevant field. Extensive and relevant experience may compensate for a lack of formal qualifications.

• Experience within customs, logistics, transportation, or a related industry.

• Strong understanding of operational processes and the ability to balance day-to-day operations with long-term development.

• Strong communication and collaboration skills.

• Experience with continuous improvement and change management.

• Strong business acumen and the ability to translate strategy into results.

• Proficiency in Swedish, as well as English.

What We Offer

• A key leadership role in an international organisation.
• The opportunity to influence and develop the customs services of the future.
• A highly competent and engaged work environment.
• Strong development opportunities within a global company.
• Competitive terms and conditions.

We look forward to your application!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us.

Ref. R201213