About this role
** Join Our Smile Squad as a Dental Practice Manager! 🦷💫
Location: Family Smiles Lubbock Schedule: Monday-Saturday Salary: (depending on experience)****
About this role: Our Practice Manager position will manage daily operations.
The Manager is expected to achieve operational goals, support the Dentists, conduct the hiring process, be a great and consistent leader and manage employee relations. The Practice Manager will also support and collaborate with staff members to assist in reaching goals and objectives.
Job Responsibilities:
- Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
- Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
- Recruit, hire and develop office teams capable of providing best-in-class patient care.
- Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, accounts receivable reports correctly and within deadlines.
- Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic QSI data.
- Maintain facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
- Respond to doctor, patient, and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary.
- Continually work towards building and sustaining a joined leadership work environment with doctors.
- Perform other duties as assigned.
Basic Qualifications:
- Management experience a plus
- Knowledge of billing and treatment case presentation preferred
- Knowledge of insurance plans and dental terminology preferred
- College degree preferred but not required
Key Skills and Abilities, Characteristics of a good fit:
- Bilingual, English/Spanish (written and spoken preferred )
- Ability to work with minimal supervision, self-starter, and demonstrates initiative
- Flexible and innovative; highly adaptable to dynamic business environment; a catalyst for change
- High engagement; supportive of leadership and role model for company values and guiding behaviors
- Able to work long hours/willing to stay late if needed
Benefits
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401(k)
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Health (PPO/HSA), Vision, Dental,
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Disability insurance (STD/LTD)
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Accident Insurance
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Life Insurance
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Employee, Spouse, and Child Life Insurance Options
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Paid Time Off
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Holiday Pay
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Hep B and CPR Certifications
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Career Growth Opportunities
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Company provided online learning courses
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Competitive Compensation
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Paid training
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Employee fun days
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Holiday celebrations
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Employee Assistance Program (EAP)
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Perks @ Work, Employee Discount Program
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Employee, Spouse, and Child Life Insurance Options
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Accident Insurance
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Traveling stipend
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Our Oath of Equality
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Community Dental Partners is a realm of diversity and inclusivity. We welcome wizards, warriors, and workers of all kinds, regardless of their mythical race, potion preferences, or magical backgrounds.
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Ready for Your Dental Adventure?
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Embark on this exhilarating journey where your leadership and creativity bring joy and health to our community. Apply now and become the hero of our story!*
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Internal ID: CDP100