About this role

Demand Planning Officer at M-KOPA Solar

Job Type Full Time Qualification BA/BSc/HND Experience 1 year Location Nairobi Job Field Procurement / Store-keeping / Supply Chain

Job Purpose

The job holder is responsible for supporting demand planning, inventory replenishment, purchase order coordination, supplier follow-up, and stock availability to ensure timely supply of materials and components for business operations.

Key Job Functions

Create, manage, and track purchase orders for materials and components required for production, projects, and supply chain operations.
Liaise with suppliers to ensure timely delivery of materials and components, resolve order discrepancies, and maintain effective supplier relationships.
Monitor inventory levels and initiate replenishment actions in a timely manner to reduce stockouts, excess inventory, and operational delays.
Maintain accurate records of purchase orders, deliveries, order changes, supplier communication, and material-related issues.
Ensure ordered materials and components meet company quality standards, approved specifications, and relevant regulatory requirements.
Enter and update order details in the integrated supply chain system, ensuring accuracy of pricing, quantities, item details, and delivery schedules.
Investigate and resolve order discrepancies, including incorrect items, delayed deliveries, quantity variances, and quality concerns.
Ensure procurement-related activities comply with company policies, approval procedures, and relevant industry standards.
Monitor and report on available stock levels in the market to support planning, replenishment, and dispatch decisions.
Identify and analyse sales trends, demand patterns, and other material planning variables, incorporating insights into forecasting, inventory planning, and safety stock processes.
Perform other related duties as assigned in line with the role’s purpose and business needs.

Experience, Skills & Qualifications

A recognised degree in Statistics, Economics, Supply Chain Management, or an equivalent field.

A minimum of 1 year of experience in demand planning, forecasting, inventory planning, procurement coordination, or supply chain operations.

Skills and Competencies:

Solid understanding of inventory management practices, demand planning, and replenishment processes.
Knowledge of integrated supply chain systems and accurate system data maintenance.
Strong analytical skills with the ability to interpret sales trends, stock data, and planning variables.
Proficiency in Microsoft Excel and reporting tools.
Excellent communication and stakeholder management skills.
Detail-oriented, organised, and able to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and ability to follow up actions to closure.

Demand Planning Officer