About this role
About the Role Databricks is on a mission to empower our customers to solve the world's toughest data problems using the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform with Startup and Emerging Enterprise customers. This is a hybrid technical and commercial role, serving as the post-sale technical lead across all Databricks products. You will report directly to a DSA Manager within the Field Engineering organization. What You'll Do
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks
- Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
- Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to subject matter experts when work falls beyond your scope or expertise
- Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades