About this role
Job title: Delivery Solutions Architect - High-Tech & Manufacturing
About the Role Databricks Delivery Solutions Architect (DSA) works with sales and field engineering to accelerate adoption and growth of the Databricks platform. This hybrid role combines commercial leadership with deep technical credibility to drive customer success, onboarding, and ongoing consumption across strategic accounts. The DSA serves as the post-sales technical lead across multiple use cases and coordinates with internal teams to deliver value.
What You'll Do
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the workloads where the customer has made the decision to consume Databricks
- Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
- Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
- Create, own, and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate Databricks Product
What We're Looking For
- Strong blend of technical and commercial capabilities with the ability to lead post-sale technical strategy across complex accounts
- Experience collaborating with sales, field engineering, services, and customer stakeholders to accelerate adoption and value realization
- Ability to manage multiple use cases, coordinate cross-functional teams, and communicate effectively with executives and technical staff
- Proven problem-solving skills to identify issues, craft corrective plans, and drive go-live success