About this role
Job title: Delivery Solutions Architect - Digital Native Business
About the Role As a Delivery Solutions Architect (DSA) at Databricks, you will be a hybrid technical and commercial leader guiding our customers to adopt and scale the Databricks Data Intelligence Platform. You will collaborate with sales, field engineering, and services teams to accelerate usage, ensure customer success, and drive value for complex, strategic accounts. You will serve as the post-sale technical lead across Databricks products, communicating with stakeholders at all levels to drive onboarding, enablement, go-live and healthy consumption.
What You'll Do
- Collaborate with Sales and Field Engineering to accelerate adoption and growth of the Databricks platform for your assigned customers and use cases.
- Lead the post-technical win strategy and execution for the majority of Databricks use cases within our most strategic accounts.
- Be the accountable technical leader for specific use cases across multiple selling teams and internal stakeholders, driving onboarding, enablement, go-live and sustained consumption.
- Be the first point of contact for technical issues related to production/go-live status of agreed use cases, often servicing multiple use cases within large organizations.
- Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources, escalating to expert-level technical resources as needed.
- Create, own and execute a point-of-view to accelerate key use cases into production, coordinating with Professional Services on delivery proposals.
- Navigate Databricks Product and Engineering teams.
What We're Looking For
- Strong technical credibility and ability to engage with customers at all levels, from executives to engineers.
- Experience as a post-sale technical lead across multiple Databricks products, driving strategy and outcomes.
- Demonstrated ability to build executive relationships and drive customer success, growth and adoption.
- Proven ability to coordinate with Sales, Field Engineering, Professional Services and other internal teams to deliver customer outcomes.
- Capacity to create and execute a plan to accelerate production deployment of key use cases and to escalate for expert support when needed.
- Experience collaborating with Product and Engineering teams to resolve issues and guide product direction.
- Comfortable working in a fast-paced, highly collaborative environment.