Delivery Director

SAP Consumer Products (CPRS)- Delivery Director

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About the Job You're Considering

The SAP Delivery Engagement Director – SAP CPRS Delivery Director is a senior transformation and delivery leader responsible for shaping, mobilizing, and delivering large-scale SAP-enabled business transformation programs for Consumer Products, Retail, and Services clients.

This role combines strong SAP delivery leadership with deep CPRS industry expertise across consumer products, retail, wholesale distribution, and customer-centric business models. The Delivery Director will serve as a trusted advisor to executive stakeholders and provide leadership throughout the full engagement lifecycle, from pursuit and solution shaping through mobilization, execution, value realization, and program closure.

The successful candidate will be accountable for delivery excellence, commercial performance, client satisfaction, program governance, and executive stakeholder alignment across complex SAP S/4HANA transformation programs. This leader will partner closely with Sales, Account, Solutioning, and Delivery teams to develop achievable delivery strategies, lead complex proposals, support large-scale pursuits valued at $30M and above, and successfully transition engagements from sales into execution.

As clients accelerate the adoption of AI-enabled business models, this role will guide transformation programs that leverage SAP Business AI, SAP Business Data Cloud, SAP BTP, intelligent automation, Industry Cloud solutions, and emerging agentic AI capabilities to improve operating models, business processes, and enterprise performance.

Your Role

• Serve as the senior delivery executive and trusted advisor for large-scale SAP transformation engagements across Consumer Products, Retail, and Services clients.

• Own end-to-end engagement delivery, including planning, mobilization, governance, execution, financial management, risk mitigation, value realization, and program closure.

• Lead complex SAP S/4HANA transformation programs, ensuring alignment among business objectives, solution design, delivery plans, and measurable client outcomes.

• Establish strong program governance, executive reporting, decision-making structures, quality controls, and escalation processes.

• Maintain accountability for engagement financials, including revenue, margin, forecasting, resource utilization, change management, and commercial performance.

• Build and maintain trusted relationships with C-suite executives, business leaders, technology leaders, and key client stakeholders.

• Partner with Sales, Account, and Solutioning teams on strategic pursuits, RFP responses, delivery models, estimates, transition plans, commercial strategies, and executive presentations.

• Lead the transition from pursuit to delivery, ensuring that commitments, assumptions, dependencies, risks, and expected outcomes are clearly documented and operationalized.

• Oversee global, cross-functional delivery teams across business, functional, technical, data, integration, testing, change management, and program management workstreams.

• Ensure effective resource planning and deployment across onshore, nearshore, and offshore delivery models.

• Guide clients through ERP modernization, supply chain transformation, digital commerce, customer experience, data modernization, and AI-enabled business transformation.

• Identify and manage program risks, delivery challenges, contractual obligations, scope changes, and executive escalations.

• Drive delivery excellence through Capgemini methodologies, reusable assets, accelerators, quality standards, and continuous improvement practices.

• Support the development of SAP CPRS offerings, delivery capabilities, thought leadership, and industry-specific transformation approaches.

• Mentor program leaders, engagement managers, architects, consultants, and delivery professionals while building high-performing and inclusive teams.

Your Skills and Experience

• Bachelor’s degree required.
• 15+ years of SAP consulting and professional services experience, including significant responsibility for delivery management, program leadership, business transformation, and executive client engagement.
• Deep industry expertise within Consumer Products, Retail, Wholesale Distribution, or Services.
• Demonstrated success leading large-scale SAP S/4HANA transformation programs and complex enterprise modernization initiatives.
• Proven accountability for engagements exceeding $25M to $50M in total contract value.
• Strong experience managing program financials, revenue, margin, forecasting, resource utilization, scope, change control, contractual commitments, and delivery risk.
• Demonstrated ability to lead globally distributed, cross-functional teams across onshore, nearshore, and offshore delivery models.
• Experience overseeing SAP S/4HANA programs involving SAP BTP, SAP Business AI, SAP Business Data Cloud, Supply Chain, Commerce, Customer Experience, Integration Suite, API Management, Signavio, and Industry Cloud solutions. Strong understanding of SAP delivery methodologies, program governance, quality management, enterprise architecture, business process transformation, and value realization.
• Experience leading complex program mobilizations, delivery transitions, program recovery efforts, and executive-level escalations.
• Ability to translate contractual commitments and solution assumptions into executable delivery plans, governance structures, resource models, and measurable outcomes.
• Strong experience supporting SAP pursuits, RFP responses, delivery estimates, commercial models, staffing strategies, risk assessments, and client presentations.
• Knowledge of SAP AI capabilities, including Joule, Generative AI Hub, AI Foundation, AI Hub, Agent Hub, Agent Gateway, Knowledge Core, and Process Intelligence.
• Understanding of emerging technologies, including agentic AI, multi-agent ecosystems, Retrieval-Augmented Generation, Large Language Models, AI orchestration frameworks, enterprise data platforms, and cloud-native architectures.
• Proven ability to engage and influence C-suite stakeholders, facilitate executive governance meetings, resolve complex delivery issues, and maintain trusted client relationships.
• Strong leadership experience developing high-performing teams and mentoring engagement managers, program leaders, architects, consultants, and delivery professionals.
• SAP certifications, program management credentials, and enterprise architecture credentials preferred.
• Consulting and delivery experience within a large global systems integrator or professional services organization strongly preferred.

The base compensation range for this role in the posted location is: $123,750- $282,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vac