Delivery Coordinator

We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data.

Why join Kognity?

• Work on problems that matter – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible.

• High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter.

• A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast.

• Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here.

What you'll do

• As a Delivery Coordinator, you will get a chance to keep content work moving reliably across Kognity's Content Operations team, its freelance contributors and the Product and Tech teams it depends on.

• Deliver small content update projects, acting as the single point of contact from brief through authoring, QA and upload to live deployment, ensuring every asset quality.

• Run the end-to-end contractor lifecycle, from sourcing and briefing freelance subject specialists to onboarding, tracking assignments and closing out engagements cleanly.

• Triage and route incoming content feedback from users and internal teams, tracking it through to resolution and surfacing patterns that shape content priorities.

• Work on third-party content rights, permissions and licensing, keeping records audit-ready and escalating copyright questions to the right stakeholders.

• Build and maintain the trackers, dashboards and documentation that give the content team visibility over its work, and help bring AI tools into everyday content operations.

What we're looking for

• Background in content coordination, project coordination or operations, ideally within tech, product, digital publishing or EdTech.

• Proven ability to keep multiple workstreams organised and moving, ideally with a tracker or system you've built to manage competing priorities.

• Strong communication skills, able to adjust tone and detail for audiences from freelance contributors to legal and finance stakeholders.

• Fast learner who picks up new tools, platforms and content systems quickly, with minimal repeated guidance.

• Skilled at turning scattered information, such as feedback threads or contractor performance notes, into clear improvements patterns and concrete recommendations.

• Experience leveraging AI tools to enhance creativity, decisions, and execution

Our values

• We take ownership

• We are transparent

• We make every week count

• We obsess over customers

• We show up with heart

How we hire

• Discovery call with a Recruiter

• Hiring manager discussion

• Case study

• Values discussion

• Leadership talk

• References

Equal opportunity

Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.

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