Delivery Architect, Americas

AlgoSec – Delivery Architect, Americas

What You’ll Do

• Design customer solutions with an application-centric mindset, refining them over time through ongoing stakeholder collaboration, discussion, and training.

• Provide technical guidance to AlgoSec teams and mentor Deployment Engineers.

• Create solution design documents to guide Deployment and Professional Services teams and maintain a record of the solution for the customer.

• Collaborate cross-functionally with Customer Success, Product Management, Support, and R&D.

• Address customer needs and contribute to ongoing improvements to the AlgoSec solution.

• Participate in pre-sale activities and represent the Delivery organization to ensure clear design and smooth deployment to the post-sales team.

• Conduct customer workshops and build the customer’s automation journey in complex network environments.

• What We’re Looking For

• Minimum 4 years of experience in a similar role at a software company serving large enterprise customers.

• Proven experience in conducting customer-facing design sessions, with the ability to lead discussions, extract requirements, and translate them into actionable deliverables.

• Experience with Network Change Request process and tools like ServiceNow or other alternative IT service tools.

• Experience with Agile development processes or other alternative processes.

• Strong networking background, solid knowledge of the OSI model, and TCP/IP protocols suite.

• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.).

• Experience in Linux/UNIX environments and script languages (PERL, Python, shell).

• Experience with network mapping topology, systems integration, and APIs.

• Customer-focused, with a proven ability to build credibility and trusted relationships.

• Resourceful and results-driven, with strong problem-solving skills and the ability to prioritize, learn quickly, and take initiative.

• Strong collaborator who works effectively across cross-functional and technical teams.

• Clear and effective communicator, both written and verbal.

• Willingness to travel up to 25%.

• Nice to Have

• Architect level knowledge of Openstack/AWS/Azure.

• AlgoSec is an Equal Opportunity Employer committed to creating a friendly, diverse, and inclusive company culture.