Deliver CS Intern

Deliver CS Intern

Description

• At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

• As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

• Job Function: Career Programs

• Job Sub Function: Non-LDP Intern/Co-Op

• Job Category: Career Program

• All Job Posting Locations: Shanghai, China

• Job Description

Job duties:

• Support User Acceptance Testing (UAT) activities for Customer Service, Order Management, and related systems, including test scenario preparation, execution, defect tracking, and issue resolution.
• Coordinate business users and stakeholders during system testing phases to ensure business requirements are fully validated.
• Participate in new system implementation, supporting business process design, requirement gathering, and solution validation.
• Support system go-live readiness activities, including business cutover planning, operational preparation, and risk assessment.
• Coordinate post-go-live stabilization activities and ensure smooth transition from project team to operation teams.
• Manage business process handover documentation and maintain complete project records for compliance and audit purposes.
• Support data migration activities including data cleansing, validation, reconciliation, and migration result verification.
• Ensure master data and transaction data migration records are properly maintained and archived according to company policies.
• Document current-state (As-Is) and future-state (To-Be) business processes and system workflows.
• Develop and maintain Standard Operating Procedures (SOPs), work instructions, and training materials related to new systems and business processes.
• Deliver end-user training and provide post-implementation support to business users.
• Monitor system performance and collect user feedback to identify enhancement opportunities and drive continuous improvement.

Required Skills

• Preferred Skills

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• Shanghai