Delegate Sales Executive

Job title: Delegate Sales Executive

About the Role A Delegate Sales Executive is responsible for driving delegate sales for events through proactive outreach, lead generation, and effective sales presentations. The role involves managing customer inquiries, processing orders, tracking prospects, and contributing to revenue targets within a fast-paced environment.

What You'll Do

• Contact existing and prospective clients to generate delegate sales for events.
• Build new leads and secure additional sales by identifying potential clients.
• Deliver persuasive sales talks to promote event tickets, highlighting key value propositions.
• Provide excellent customer service by explaining event details, addressing inquiries, and supporting clients throughout the sales process.
• Collect customer information, process orders, and maintain accurate records in the registration system.
• Manage a sales pipeline by tracking prospects’ details, purchases, and conversion status.
• Achieve and exceed revenue targets, providing timely reports and collaborating with teams to improve services.

What We're Looking For

• Minimum 3 years relevant experience in telesales with sales targets required.
• Independent, results driven, and customer focused in a fast-moving environment.
• Ability to pick up key points in a programme agenda, build rapport with key customers and communicate clearly and fluently.
• Fluent in English is a requirement; fluency in other Asian languages is an advantage.
• Preference for candidates with experience in event/ exhibition delegate sales and/or in publishing subscription sales.

Nice to Have

• Experience in event/exhibition delegate sales and/or publishing subscription sales.
• Fluency in other Asian languages (advantage).

Compensation & Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial well-being.