Decision Analytics Manufacturing & Quality - Lead

Job title: Decision Analytics Manufacturing & Quality - Lead

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS’s SCM Manufacturing & Quality group partners with clients to design and deliver solutions that help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

As an EDGE Lead, you will lead engagements and workstreams end to end, act as the team’s subject matter expert in manufacturing and process engineering, coach analysts, and help build our Supply Chain Manufacturing & Quality practice in the region.

What you’ll do

• Lead consulting engagements or major workstreams on process design, operational optimization and performance transformation across drug substance and drug product manufacturing: scope the work, structure the problem and own the quality of deliverables

• Diagnose manufacturing and quality performance using operational data (e.g., OEE, yield, cycle time, deviations) and translate insights into prioritized, value-quantified recommendations

• Design and facilitate cross-functional workshops with site leadership, production, quality, engineering and supply chain to identify bottlenecks, align on priorities and define improvement roadmaps

• Advise clients on tech transfer, scale-up, facility design and capacity expansion strategies aligned to business and supply objectives

• Define KPI frameworks and prioritize digital use cases leveraging data from MES, LIMS, QMS, SAP, historians and automation systems

• Shape smart manufacturing and automation strategies, building business cases that link plant performance to supply chain and financial outcomes

• Manage and develop analysts: set direction, review work and provide ongoing coaching and feedback

• Build trusted relationships with client stakeholders (site heads, operations and quality leaders) and contribute to proposals, offerings and thought leadership

• What you’ll bring

• Degree in Chemical, Industrial or Bio/Biomedical Engineering, Biotechnology, Pharmacy, Chemistry or a related field; MBA or relevant master’s is a plus

• 7+ years of experience in process engineering, MSAT, manufacturing operations, operational excellence or technical consulting within pharma, biotech or related regulated process industries, including hands-on time in cGMP sites

• Track record of leading improvement or transformation projects end to end (e.g., capacity, OEE, tech transfer, scale-up, MES/digital deployment) with measurable results

• Experience leading or coaching teams and managing senior stakeholders; consulting experience strongly preferred

• Solid understanding of quality systems (deviations, CAPAs, change control) and their impact on manufacturing performance

• Practical knowledge of manufacturing systems (MES, LIMS, QMS, SAP, historians) and how to use their data for KPI tracking and performance improvement

• Familiarity with Industry 4.0 / Pharma 4.0, digital manufacturing, automation and analytics-driven decision making

• Business and financial acumen: able to build a business case and quantify value

• Excellent communication and executive presence, with the ability to influence cross-functional stakeholders

• Professional fluency in English

• Lean Six Sigma Green/Black Belt or PMP is a plus

• Client-first mentality, strong ownership and work ethic, collaborative spirit and a problem-solving approach

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

• At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in Argentina, visit ZS Argentina office locations | Where we work | ZS.

Hybrid working model:

• We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

• Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

• ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Find Out More At:

• www.zs.com