About this role
Debt Collection Officers - Branch
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 3 years
- Location Nairobi
- Job Field Finance / Accounting / Audit
REQUIREMENTS
- Diploma or degree in Business Management, Finance, or a related field.
- At least 3 years' experience in branch or field debt collection.
- Proven ability to recover delinquent accounts and negotiate repayments.
- Strong communication, negotiation, and follow-up skills.
- Ability to work towards collection targets and deadlines.
RESPONSIBILITIES
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Manage delinquent loan accounts within the assigned branch.
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Execute timely debt collection and recovery activities. Reduce overdue balances and prevent accounts from falling into arrears.
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Follow up on outstanding payments and negotiate repayment arrangements.
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Achieve branch portfolio-at-risk (PAR) and arrears reduction targets.
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