About this role
View Jobs in Banking / Financial Services
- Debt Collection Agent (Administration)
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience
- Location Nairobi
- Job Field Administration / Facilities
What you will do:
- Provide a successful organization of work tasks;
- Know the specificity of the operations of the company and its structure;
- Comply with all ethical standards and norms;
- Accurately maintain the confidential information of the company and its customers;
- Employee is responsible for a precise, timely and complete execution of tasks determined in this job description.
MAIN TASKS
- Organize and co-ordinate assignments of daily field assignments.
- Update of both internal and external field cases in the ERP system.
- Assist in the preparation of regularly scheduled field reports.
- Support of customers who visit the office on repossessed units in
- the yard and negotiating for payments.
- Submit and reconcile field expense reports
- Provide information to customers by answering questions and
- requests
- Generation of field letters in the system.
- Resolve daily administrative problems.
- Uploading photos of ads on websites – Jiji, car portal & Facebook
- Conduct external valuations
- Updating discounts on Jiji & car portal
- Create DCAC invoice
- Running of Auction & Announcing auction winners
- Any other duties assigned.
Requirements
-
WHAT YOU NEED
-
Must have either a Diploma/Degree in a Business Administration or related field.
-
Must have a Strong desire to learn along with a professional drive to grow
-
Excellent communication and interpersonal skills.
-
Strong analytical & problem-solving skills.
-
Must have Excellent computer skills
-
Ability to adapt quickly and work independently.
-
Must be Fluent in English and Swahili
-
Should be proficient with Microsoft excel
-
Check how your CV matches this job