Dayforce BPO Payroll Consultant - Full-Time | In Office

The Staff Pad is proud to partner with a fast growing cloud consulting company in Dallas, TX and we a relooking to hire an experienced BPO Payroll consultant to manage end-to-end payroll processing for assigned clients, from data validation and reconciliation to approvals, authorized payroll submission, and post-processing follow-up.

This role serves as the primary payroll contact, resolves issues, coordinates escalations, and ensures accurate, confidential, and timely service delivery within agreed client requirements.

Schedule: Full-Time | In-Office

What You’ll Do

Key Responsibilities

• Manage client payroll calendars, deadlines, approvals, commit dates, and funding requirements while communicating missing inputs and risks

• Process Dayforce payrolls, validating time and Quick Entry imports, employee changes, earnings, deductions, taxes, and adjustments

• Review payroll registers against prior periods and source data, investigating pay discrepancies, missing or duplicate payments, and negative net pay

• Process approved off-cycle payrolls, retroactive adjustments, voids, and reissues within the agreed service scope

• Obtain documented client approvals, complete internal reviews, and commit payroll within delegated authority, escalating unresolved issues before deadlines

• Verify post-commit outputs and transmissions, deliver agreed reports, and resolve funding or transmission exceptions with responsible parties

• Serve as the primary contact for payroll inquiries, prioritize requests, explain results, and escalate system issues or out-of-scope requests

• Follow established procedures for payroll taxes, deductions, garnishments, and wage payments, escalating compliance concerns to designated specialists

• Support quarter-end and year-end reconciliations, balancing, corrections, tax filings, remittances, and funding activities within the client agreement

• Maintain BPO task logs, client procedures, approval records, and issue resolutions while ensuring secure information handling and complete handoffs

• Identify recurring issues and recommend improvements to payroll accuracy, controls, documentation, and client service

• What We Are Looking For

Qualifications

• 1-2 years of payroll management experience

• Experience with Dayforce is a plus

• What Success Looks Like

• Accurate and timely payroll processing that meets client deadlines and service expectations

• Prompt resolution of payroll discrepancies and processing issues

• Clear client communication, complete documentation, and adherence to established controls

• Reliable payroll delivery while maintaining confidentiality and compliance with applicable requirements

• Continuous improvement in payroll accuracy, efficiency, and client satisfaction

• Join a growing team where your payroll expertise, attention to detail, and commitment to client service will help deliver reliable payroll solutions and support continued business growth. Apply today !