About this role
Datacenter Operations Engineer (Shifts) – Haarlem
Join a global cloud provider and take your career to the next level in datacenter operations. We are looking for a Datacenter Operations Engineer to support our growing infrastructure in Haarlem. This hands-on role focuses on server hardware, installations, and troubleshooting, ensuring smooth operations for our customers.
As part of our 24/7 shift-based team (morning, evening, and night shifts), you will work closely with the Technical Support team with a focus on promptly restoring services for our customers.
What is the role about?
- Take ownership of all incidents, outages, and service disruptions in the Data Center
- Perform troubleshooting, root cause identification and hardware replacements ensuring resolution in accordance with Service Level Agreements
- Coordinate with different teams in order to restore services for customers and ensure seamless datacenter operations
- Conduct planned hardware replacements, modifications and relocations
- Support projects and new server deliveries in collaboration with other teams
What we’re looking for:
You have a solid IT background, understand datacenter environments, and are available to work in a fixed shift rotation.
- Hands-on experience with server hardware (Dell, HP, or Supermicro preferred)
- Knowledge of Linux and Windows operating systems
- Experience with server troubleshooting
- Basic knowledge of networking concepts
- Ability to communicate effectively both internally with different teams and departments as well as with customers
- A problem-solving mindset with a proactive approach
- Ability to prioritize and work effectively under time pressure and while juggling multiple tasks
- Driver’s License and eligibility to work in the Netherlands
Benefits include:
- Shift allowance
- Participation in annual company bonus scheme and company pension
- Internet allowance and travel allowance
- Lease bike plan
- 25 days of paid time off (and the option to buy or sell up to 5 more days)
- Free lunch, parking, and fresh fruit provided when in the office
- Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings
- Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
- Monthly after work drinks
- A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference