Database Support Engineer (EMEA)

Job title: Database Support Engineer (EMEA)

Location: Remote Employment Type: Full-time Work Arrangement: Remote Sector: Information Technology & Software Experience Level: Senior (5-8 years) Application Deadline: October 18, 2026

About the Company

Supabase is a rapidly growing, open-source-first company dedicated to providing developers with a comprehensive backend solution built on PostgreSQL. Our platform integrates Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, all designed for seamless scalability and growth.

We operate as a fully remote, globally distributed team, fostering an asynchronous and flexible work environment. Our culture emphasizes building in public, using our own products, and supporting the broader open-source ecosystem. With over 400 team members across 60+ countries, we are united by a passion for empowering developers and have secured significant funding to fuel our ambitious vision.

Job Description Supabase is seeking an experienced Database Support Engineer to join our global Support Team. This role is crucial for assisting developers in resolving complex technical issues, enabling them to build more reliably and maximize their use of the Supabase platform.

You will collaborate closely with both customers and our engineering teams. Your insights will be instrumental in enhancing product quality and improving the overall developer experience based on real-world usage scenarios. This position is ideally suited for individuals who excel in asynchronous, fast-paced environments and are passionate about contributing to the development of tools that serve millions of users.

Required Skills

• PostgreSQL
• Technical Support
• Database Administration
• Backend Engineering
• SRE
• SQL
• Query Optimization
• Troubleshooting
• Cloud Hosting (AWS)
• Terminal
• Linux

Key Responsibilities

• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
• Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
• Ask smart, targeted questions that turn incomplete reports into actionable cases.
• Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
• Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
• Mentor junior team members and help raise the overall bar for support quality.

Qualifications

• 7+ years in technical support, databases, backend engineering, SRE, or a similar field.

• Deep knowledge of PostgreSQL internals, including autovacuum behavior, WAL growth, long-running transactions, and table bloat.

• Strong proficiency in high-performance SQL and query optimization.

• Comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.

• Ability to debug Edge Functions and handle data migration issues (pg_dump/restore, schema drift, failed migrations).

• Hands-on experience with cloud hosting providers like AWS.

• Comfortable working in terminal and Linux environments.

• Thrives in high-volume situations and can form and test assumptions quickly.

• Required residency/location within EMEA time zones.

• Benefits & Perks

• Fully Remote

• ESOP (equity ownership)

• Tech Allowance

• Health Benefits (100% for employees, 80% for dependents)

• Annual Off-Sites

• Flexible Work

• Professional Development Allowance

• About This Role

• The database sector is experiencing rapid growth, driven by the increasing demand for robust and scalable data solutions. This role is pivotal in supporting developers navigating complex technical challenges with the Supabase platform. You will leverage expertise in areas like PostgreSQL internals, WAL management, and performance tuning to enhance product quality and developer experience. Your contributions will directly impact business ROI by ensuring seamless platform integration and optimizing user workflows, signaling a critical role in organizational growth.

• Who Should Apply

• Posted Date

• October 5, 2026

• View original job posting