About this role
Data Tracking Assistant - FMN Holdings Limited at Flour Mills of Nigeria Plc
Location: Nigeria
Purpose
- To track and monitor all trucks / drivers to improve operational efficiency.
The Job
- Track and monitor truck movement to improve turnaround time (TAT) and maximize fleet efficiency, utilizing data analytics and performance metrics to inform decision-making.
- Monitor and report instances of idle trucks at loading locations and in transit, helping to improving loading and offloading efficiency as well as in-transit delays.
- Contribute to the preparation of daily, weekly, and monthly reports, using reporting tools to provide insights that support operational improvements.
- Monitor and take log of customer complaints by utilizing toll-free lines and other communication channels to assist in resolving issues promptly, aimed at maintaining high customer satisfaction.
- Escalate / caution bad driving behaviors by drivers while in-transit using the tracking device e.g. Over speeding.
- Track for renewal and issuance expired truck documents, facilitating compliance with regulatory requirements and easing the administrative load on drivers.
- Install and maintain all trucks tracking devices.
Requirements
Qualification:
- Diploma / OND in a relevant discipline.
- Professional certifications in Logistics, Fleet Management, Transportation, Data Analytics, or related fields will be an added advantage.
Experience
- Minimum of 2 years of experience in Data Tracking, Fleet Monitoring, Transportation Operations, or a related role.
- Experience using GPS tracking and fleet management systems.
The Person Must:
- Have strong analytical and problem-solving abilities.
- Possess excellent communication and interpersonal skills.
- Be detail-oriented with a high level of accuracy in reporting.
- Demonstrate the ability to monitor and interpret tracking data effectively.
- Have good organizational and coordination skills.
Application Closing Date
Not Specified.