About this role
Job title: Data Scientist
About the Role
Retool is seeking a Data Scientist to join the Data Science & Analytics team to help make better, faster decisions at scale. This generalist role focuses on understanding why things are happening, what signals matter, and what Retool should do next, with success measured by real business and customer impact. You’ll partner across Product, GTM, and Leadership to surface actionable insights that drive strategy and outcomes.
What You'll Do
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Analyze customer behavior, product usage, and business performance to surface insights tied to core metrics like ARR, retention, and sales efficiency
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Frame ambiguous business questions into clear analytical approaches and recommendations
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Build models, frameworks, and narratives that influence strategy, prioritization, and tradeoffs
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Identify customer friction and risk early—and help teams act before issues escalate
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Enable teams to self‑serve on foundational analytics so you can stay focused on higher‑impact work
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What We're Looking For
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5+ years of experience working in data science and/or product analytics
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Experience in startup or high-growth environments, especially B2B SaaS
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Strong SQL proficiency with an eye for writing performant, robust queries
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Comfort operating in ambiguity and proactively identifying and defining business problems
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Experience helping teams shift from intuition‑driven to data‑informed decision‑making
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Exposure to experimentation, forecasting, or predictive modeling
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Experience designing data models and building pipelines to unblock yourself
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Strong ability to synthesize complex information (data, context, and constraints) into clear narratives for business stakeholders
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Comfort moving quickly by default to produce actionable insights—and slowing down when the cost of a wrong decision is high
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Ease context‑switching across problem areas and teams, from high‑level strategy to low‑level details as needed
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Compensation & Benefits
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The base pay range for this role is $182,800 – $250,000 per year.
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Retool provides a comprehensive benefits package, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of applicable compensation or benefit plans.
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Hybrid work location.