Data Operations Analyst

Data Operations Analyst

Team Overview Join a highly collaborative team responsible for translating business requirements into actionable data solutions for some of the world's leading organizations. Working with large volumes of consumer credit data, you'll partner across teams, solve complex challenges, and gain broad exposure to TransUnion's products, customers, and business operations.

This role reports directly to the Senior Manager of the Customer Engagement division.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Review, analyze, and translate customer and business requirements into TransUnion terminology and system-ready solutions.
• Act as a liaison between business units, technical teams, and operational partners to support the implementation of custom data fulfillment solutions.
• Analyze data, test results, and program outputs to ensure accuracy, integrity, and alignment with customer business needs throughout the program lifecycle.
• Develop, configure, and execute design concepts, code standards, and test plans to validate batch fulfillment system setup and output.
• Identify, troubleshoot, and resolve processing issues while maintaining accurate documentation and adherence to required standards.
• Collaborate with teams to translate process designs into repeatable system configurations while ensuring compliance with legal, business, and operational rules.
• Maintain accurate, efficient, and timely delivery of programs in a fast-paced environment with competing priorities.
• Participate in identifying cost reduction opportunities, process efficiencies, and quality improvements that support department-level goals.
• Apply knowledge of software development lifecycle principles and quality assurance practices to support program execution and continuous improvement.
• Achieve qualifying scores upon completion of training in proprietary systems and apply that knowledge to support ongoing program delivery.

Required Knowledge and Experiences

• Bachelor’s degree preferred, or equivalent hands-on experience, coursework, or knowledge related to data analysis, programming, or batch fulfillment systems.
• 1-3 years of progressive experience in data analysis, programming, batch fulfillment systems, or related hands-on college coursework.
• Ability to analyze moderate to complex data using logic, quantitative reasoning, problem-solving skills, and sound decision-making.
• Working knowledge of legal, compliance, and business rules, with the ability to apply those standards during program execution