Data Entry & Platform Operator

Company Description

SOCOTEC VIETNAM is a technical support platform for the SOCOTEC Group providing expert services on a range of projects in testing, inspection and certification (TIC) in the construction and infrastructure sectors. Around the globe, more than 15,000 experts in 26 countries across 5 continents deliver professional services in construction, buildings & real estate, infrastructures, environment & safety and certification.

We are currently expanding our ENGINEERING SERVICES and are looking for a Data Entry & Platform Operator to join our growing team and help deliver high-quality projects to our clients

Job Description

1. Insurance data entry operation

• Process insurance claim orders information into a CRM system and then into the client software

• Schedule insurance orders and confirm these appointments by email to the insured.

• Create insurance action and assign them to the expert within strict deadlines.

2. Other data and platform operations

• Accurately enter data into water management systems and databases. Check the accuracy and consistency of the data entered, report any anomalies or inconsistencies identified to supervisor

• Perform manual annotation of data (text, images, audio, video) according to well-defined protocols and instructions. Classify, label and categorize data accurately

• Clean, format and standardize raw data. Enrich data with relevant metadata

Qualifications

• Good office skills - Knowledge of Microsoft Office packages (Excel, Word, Outlook, …), CRM Systems (preferred)

• Strong verbal communication skills in English

• Experience using Power BI is a strong advantage

• Excellent attention to detail to produce accurate work

• Excellent time management skills with an emphasis on delivery and meeting delivery schedules.

• Self-motivated and enthusiastic and able to work as part of a team.

• Ability to work in an organized fashion, to achieve deadlines

Additional Information

• Attractive salary and bonus with annual revision

• Compulsory insurance pay as gross monthly salary

• 42 hours per week (30 minutes early finish every Friday), flexible working hours options.

• 15 annual leave days (Women) and 13 annual leave days (Men) - 15 working from home days each year

• Team-building activities, Sport Clubs.

• Cooperation with colleagues around the world in a leading global group.

• Strong team spirit in an entrepreneurial environment of a growing company.

• People values, social responsibility, and sustainability.

• Opportunities for self-development and career advancement.

• Internal training courses (technical, foreign language, soft-skill)