Data & Digital Systems Assistant

Data & Digital Systems Assistant

Kainuwa Sustainale Development Foundations (KSDF) was founded in 2019 out of a shared passion for social equity and human development. Recognizing the deep inequalities in access to basic services, our founders created KSDF as a platform for change where sustainable impact could be delivered through practical, community-driven solutions.

As a non-governmental, not-for-profit organization, we are dedicated to improving human capital in underserved communities. Since 2019, we have been ensuring that every person regardless of background has access to the resources they need to live a healthier, more empowered life. In 2025, the Foundation was formally registered, marking a new chapter of growth and greater accountability to the communities we serve.

We are recruiting to fill the position below:

Job Title: Data & Digital Systems Assistant

Location: Abuja

Reports to: Program Director

Employment level: Programme Assistant – Junior / Early Career

Contract: Initially 12 months, renewable subject to performance and programme requirements

Functional Relationships: Programme Leads; SDIU/HDIU Team; MEL/Data Team; Finance & Administration; consultants; government counterparts

Role Rationale

• This is a cross-cutting junior professional role, combining programme data management, digital data collection, reporting, basic automation and first-line IT support. The Assistant will support State Delivery and Insights Unit/ Health Delivery Implementation Unit (SDIU/HDIU) and the Execution Grant, FMoH HSS/HRH Investment, KSDF charitable and community-development activities, and other assigned programmes, strengthening data quality, reporting and digital systems across KSDF’s portfolio.
• The role is intentionally developmental, building practical capability in data systems, digital tools, automation and digital health, while remaining distinct from specialist Data Analyst, Software Developer, MEL or IT Officer roles
• Capability Area - How the Role Uses It:
• Programme data & MEL support - Data collection, validation, cleaning, routine reporting, action tracking, and performance monitoring.
• Digital systems support - Excel-based tools, SurveyCTO support, basic dashboards, Python scripting, and workflow automation.
• IT & user support - Routine computer, printer, connectivity, software, account, and meeting-technology support.
• The Programme Data, Digital Systems & IT Support Assistant will provide reliable programme data, digital systems, reporting, field-monitoring, and IT support across KSDF’s portfolio.
• The Assistant will help ensure that programme information is accurate, organised, validated, analysed, presented, accessible, and routinely used for decision-making.
• The position will also support the gradual automation of repetitive programme processes and strengthen KSDF’s internal digital working environment.

Key Responsibilities

• The role will provide cross-cutting programme data, digital systems, reporting and IT support across KSDF’s programme portfolio, including the SDIU/HDIU and Execution Grant, Federal Ministry of Health and Social Welfare, including Health Systems Strengthening (HSS) and Human Resources for Health (HRH). (FMoHSW HSS/HRH)ZZZ Investment, KSDF charitable and community-development activities, and other projects that may be assigned during the period of engagement.

Programme Data and MEL Support:

• The Assistant will provide programme data and routine MEL support across assigned KSDF projects and workstreams. Responsibilities will include:
• Maintain programme indicator, activity, implementation and action trackers across assigned projects.
• Collect, consolidate and organise programme data from KSDF teams, government counterparts, facilities, beneficiaries and implementing partners.
• Conduct basic checks for data completeness, consistency and accuracy across programme submissions.
• Clean and maintain accurate and up-to-date programme and operational data, organise programme datasets and follow up on incomplete, inconsistent or missing submissions.
• Support routine data verification, spot checks and other data-quality exercises across assigned projects.
• Maintain evidence and documentation supporting programme activities, deliverables and milestones.
• Assist programme teams to track activities against agreed indicators, targets, workplans and milestones.
• Support preparation of weekly, monthly, quarterly and other routine programme data and reporting outputs.
• Support programme teams in maintaining accurate and up-to-date implementation information for performance reviews and management decision-making.

Reporting, Dashboards and Documentation:

• The Assistant will provide routine reporting, data visualisation and documentation support across assigned KSDF projects, including:
• Prepare basic tables, charts, summaries and descriptive analyses from programme data.
• Support development and updating of simple programme dashboards and performance-tracking tools.
• Prepare data and presentation materials for programme review meetings, technical meetings and stakeholder engagements.
• Support preparation of meeting packs, presentations and routine programme reporting materials.
• Maintain electronic programme folders, evidence repositories and supporting documentation.
• Maintain meeting notes, action trackers and reporting calendars where assigned.
• Support documentation of implementation progress, programme bottlenecks, agreed actions and follow-up status.
• Assist programme teams with preparation and organisation of evidence required for grant, donor and management reporting.
• Support the linkage between programme activities, indicators, deliverables and supporting evidence.

Digital Systems and Process Improvement:

• The Assistant will support digitalisation and practical process improvements across KSDF projects and internal programme processes. Responsibilities will include:
• Identify repetitive manual programme and administrative processes that could be simplified, standardised or digitised.
• Develop basic Excel templates, trackers, validation tools and other practical data-management tools.
• Develop simple Python scripts or other approved automation tools under appropriate supervision.
• Support migration of suitable paper-based or manual processes into structured digital formats.
• Assist programme teams in improving the usability, consistency and efficiency of routine data and reporting processes.
• Test digital tools before deployment and document identified issues and required improvements.
• Maintain basic user instructions, change logs and documentation for digital tools developed or supported.
• Support teams in the adoption and appropriate use of approved digital tools.
• Escalate complex software-development, systems-integration or technical requirements to appropriate specialists.
• Support the implementation, maintenance, and day-to-day use of organisational digital platforms and information systems.
• Assist staff with user access, system configuration, troubleshooting, and basic technical issues.
• Support the rollout and adoption of new digital tools and systems.
• Maintain system documentation, user guides, and standard operating procedures.

First-Line IT and Digital Support:

• The Assistant will provide basic first-line IT and digital support across KSDF programmes, offices and assigned project activities, helping staff to use the organisation’s approved technology and digital tools effectively. Responsibilities will include:
• Provide first-line support for computers, printers, scanners and other office peripherals used by KSDF and assigned project teams.
• Support routine internet, connectivity and basic user-access issues.
• Assist with software installation, updates, configuration and routine troubleshooting.
• Support the setup of computers, user accounts and basic digital tools for new staff and project personnel.
• Provide basic technical support during physical meetings, workshops, trainings and virtual sessions.
• Support programme and project teams in the basic use of approved digital platforms and applications.
• Maintain an up-to-date inventory of KSDF IT equipment and assigned project technology assets.
• Support basic file-management, backup and other routine digital practices as directed.
• Document recurring IT and user-support issues and escalate unresolved matters where necessary.
• Escalate advanced hardware, networking, cybersecurity, server, systems or other specialised technical issues to the appropriate service provider or technical specialist.
• This function is intended as first-line user support and does not constitute responsibility for enterprise IT infrastructure, cybersecurity management, software development or advanced systems administration.

KSDF Charitable and Social-Development Activities:

• The Assistant