About this role
About the Role As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators. What You'll Do
- Lead a team of data center technicians and provide expert guidance on hardware deployments, diagnostics, and decommissions.
- Support technician performance, prioritize tasks, and monitor Key Performance Indicators to ensure operational excellence. What We're Looking For
- Experience leading teams of data center technicians.
- Strong knowledge of hardware deployments, diagnostics, and decommissioning processes.
- Ability to manage technician performance and prioritize workloads based on KPIs.
- Excellent communication and coordination skills to drive team success.