Data Center Safety Lead

Position Description

*Future Opportunities - Data Center Safety Lead

Job Location

Remote, TX

Location Type

Onsite

Req ID

14185

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture, and for over 25 years we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone Culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

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Both Day and Night Shifts available This is a 100% travel-based role.

The Data Center Safety Lead provides strategic safety oversight, program leadership, and operational safety direction across assigned data center, warehouse, construction-adjacent, and deployment environments within North America. This role serves as the senior safety authority for the Milestone Service, ensuring adherence to OSHA requirements, client safety standards, and Statement of Work (SOW) safety and training obligations while driving a best-in-class safety culture.

The Safety Lead is responsible for leading root cause analysis and mitigation for all safety incidents, analyzing safety observations and trends to predict and prevent areas of concern, developing and enforcing training programs, and aligning safety performance with operational and client expectations. This role directly oversees DC Safety Coordinators and partners with operations leadership, construction management, client safety representatives, and cross-functional teams to ensure safety is embedded as a core operating standard across all logistics and deployment activities.

Direct Reports: Data Center Safety Coordinators report to this role.

Active Construction Environment & Required PPE

This role operates within and provides safety oversight across active data center construction and deployment environments. The Safety Lead may work in or around construction zones, loading docks, staging areas, equipment pathways, partially completed data halls, and areas with ongoing trade activity. Work conditions may include exposure to moving equipment, construction materials, uneven surfaces, elevated noise levels, changing access routes, and other hazards commonly associated with active construction sites.

As the senior safety leader, this role is expected to set the safety standard for all personnel, conduct field-level safety assessments, validate that hazard controls and safety programs are functioning as designed, and drive immediate corrective action when conditions are unsafe or outside approved procedures. The Safety Lead holds authority to stop work across assigned operations and escalate systemic safety risks to senior management and client leadership.

Required Personal Protective Equipment must be worn at all times while operating in designated construction or deployment areas and may include, but is not limited to:

Hard hat

Steel-toed safety boots

High-visibility vest or approved high-visibility clothing

Safety eyewear / eye protection

Work gloves

Hearing protection (as required by area or task)

Key Responsibilities

• Safety Program Leadership & Strategy

• Lead the overall safety focus, program direction, and risk mitigation strategy across assigned North American sites and operations.

• Serve as the senior safety authority and primary safety escalation point for the Milestone Service within assigned region.

• Ensure safety and training compliance aligns with Statement of Work (SOW) responsibilities and meets expected standards of operational safety.

• Partner with internal teams and client to produce a best-in-class safety service that meets or exceeds contractual and regulatory requirements.

• Develop, implement, and continuously improve safety programs, policies, procedures, and standards to reduce risk and drive safety performance improvement.

• Set expectations, priorities, and performance standards for DC Safety Coordinators; provide direction, mentorship, and accountability.

• Represent safety in business reviews, client meetings, operational planning sessions, and cross-functional leadership discussions.

• Incident Management & Root Cause Analysis

• Lead root cause analysis and mitigation for all safety incidents across North America.

• Ensure root cause analysis is completed within 72 hours for all safety incidents.

• Oversee incident investigation quality, ensure contributing factors and systemic gaps are identified, and validate that corrective/preventive actions are effective and sustainable.

• Track all open safety actions to closure, verify effectiveness of corrective measures, and escalate unresolved or recurring risks to senior management and client leadership.

• Maintain accurate incident records, investigation documentation, and regulatory reporting in compliance with OSHA and client requirements.

• Communicate incident findings, lessons learned, and systemic trends to operations leadership, Safety Coordinators, and cross-functional partners.

• Safety Observations, Trend Analysis & Predictive Risk Management

• Analyze safety observations, near-miss reports, inspection findings, and leading indicators to predict areas of concern and proactively address emerging risks.

• Identify patterns, trends, and recurring themes across sites to prioritize interventions, training needs, and resource allocation.

• Perform ad-hoc analysis as well as regular business reviews to support decision-making and provide leadership visibility into safety performance.

• Develop and maintain safety dashboards, KPI reports, trend analyses, and executive-level safety summaries.

• Understand business needs for safety and training requirements to improve data systems and develop new reporting methods that provide better operational visibility.

• Training, Competency & Development

• Oversee the safety training program for all logistics and deployment personnel, ensuring alignment with OSHA requirements, client standards, and SOW obligations.

• Identify training needs based on observation analysis, incident trends, competency gaps, and changing operational conditions.

• Develop, deliver, or coordinate safety training including new-hire orientations, refresher training, task-specific briefings, toolbox talks, safety stand-downs, and leadership development for Safety Coordinators.

• Ensure Safety Coordinators are equipped, trained, and supported to deliver effective field-level safety coaching, hazard assessments, and pre-task planning.

• Maintain training records and ensure all personnel are current on required safety certifications, site-specific training, and client-mandated safety modules.

• Support the continuous development of operational safety services on site.

• Safety Culture, Engagement & Cross-Functional Partnership

• Motivate, inspire, and encourage team members, as well as cross-functional teams, to execute safely and take personal ownership of safety outcomes.

• Promote a culture of hazard awareness, stop-work authority, proactive reporting, accountability, and continuous improvement at all organizational levels.

• Collaborate on cross-functional operational initiatives to ensure safety is integrated into process design, workflow changes, and operational planning.

• Partner with operations, construction, security, facilities, procurement, vendors, and client representatives to align safety programs with