About this role
About the Role The role supports the Office Of the Valuer General in Pretoria by capturing data in ERP systems, managing records, and resolving ERP-related issues. It requires meticulous data handling, timely client issue resolution, and collaboration across business units to maintain an evidence portfolio accessible to senior management. What You'll Do
- Capture data in ERP systems and maintain/ update records.
- Resolve or escalate ERP-related issues and support team members as needed.
- Investigate issues raised by clients in line with supervisor instructions.
- Record client issues and share findings with the Supervisor.
- Ensure timely resolution of client issues and create/update a status report.
- Work with other business units to create/update a portfolio of evidence in line with the APP.
- Ensure the portfolio of evidence is accessible for Senior Manager and other stakeholders.
- Support other business units with clerical or administrative duties as requested. What We're Looking For
- NQF 5 Certificate or National Diploma/Degree in Business Administration, Office Administration, Public Management Administration or related qualification.
- Advantageous: 1 year experience in administrative/clerical position.
- Skills and Knowledge: Problem solving; Planning and organising; Report writing; Computer literacy (MS Word, Excel, PowerPoint, Project); Interpersonal relations; Negotiations; Project Management; Attention to Detail; Resilience; Discipline; Reporting; Written communication; Interpersonal skills; Stakeholder management; Stress Management. Nice to Have
- 1 year administrative/clerical experience is advantageous. Compensation & Benefits
- Salary: R220 961.62 per annum (Level 05) plus 37% in lieu benefits.
- Contract duration: Ten (10) months fixed term.
- Location: Office Of the Valuer General, Pretoria.