About this role

Data Analyst

REFERENCE NUMBER: IG-2026-ICT-001
Icebolethu Group is an authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
We are seeking a Data Analyst to transform the Group’s data estate - including policy administration, claims, finance, and operational data - into actionable business intelligence. This role is a foundational hire tasked with evolving the Group ICT function into an insights-driven enablement partner, delivering reporting solutions for executive decision-making, statutory compliance, and operational optimisation. This role will be based at our Durban offices within the Group ICT Department a Division of Icebolethu Group.

Minimum Qualifications.
Matric (Grade 12)
Bachelor’s Degree in Statistics, Data Science, Mathematics, Actuarial Science, Computer Science, Information Systems, or a related quantitative discipline
Power BI Data Analyst Associate (PL-300) or Azure Data Fundamentals certifications are highly preferred.
Experience and Knowledge required
Minimum of 3 years’ experience as a Data or Business Intelligence Analyst
Demonstrated success delivering executive-level dashboards and reports is required, preferably within insurance, financial services, banking, or a similarly regulated sector.
Skills and Competencies required
Data Extraction & Querying: Advanced SQL skills (joins, stored procedures, querying, and performance tuning) are non-negotiable.
Business Intelligence: Strong proficiency in Power BI (DAX, Power Query, dashboard design); Microsoft Excel (scenario modelling, pivot tables, Power Pivot).
Data Pipeline Frameworks: Understanding of relational database design, data warehousing concepts, and ETL principles. Exposure to Azure Data Services or Python/R is a major advantage.
Analytical & Communication Mastery: Exceptional ability to investigate anomalies, ensure data integrity, and translate technical, statistical findings into plain business language for executives.

Key Performance Areas:

BI Development & Dashboard Management
Extract, transform, validate, and model data from core Group source systems (Policy Administration, Claims, Finance/ERP, CRM).
Design, build, and maintain interactive management dashboards and reporting pipelines in Power BI.
Manage, update, and version-control the analytics catalogue, data dictionaries, and metric definitions to ensure group-wide consistency.
Executive & Regulatory Reporting
Produce and distribute the weekly operational performance packs (sales, claims, lapses, persistency) and the monthly Executive Analytics Pack.
Partner with Finance and Compliance to compile, validate, and submit accurate regulatory and statutory reports (such as FSCA returns and internal audit packs).
Conduct targeted deep-dive data analyses to answer strategic operational questions raised by Executive Management.
Data Governance & Stakeholder Engagement
Run data-quality and integrity checks across reporting datasets, tracking anomalies directly with source-system owners.
Collaborate with developers and system administrators to optimise data accessibility, security, and infrastructure pipelines.
Conduct review sessions with Sales, Operations, and Finance to drive self-service BI adoption and gather feedback for the analytics roadmap.

Data Analyst