Data Analyst

Chrivon Tech Solutions, in partnership with a renowned Nigeria-based restaurant, is recruiting to fill the position below:

• Job Title: Data Analyst

Location: Abuja or Lagos

About the Role

• We are a 100% cashless, digital-first establishment operating 2 branches in Lagos (Lekki Phase 1) and 1 in Abuja.
• We generate massive amounts of data every single day—from POS transactions and Kitchen Display System (KDS) ticket times, to Live Dispatch maps, ERP inventory levels, and app loyalty metrics.
• We are looking for a Data Analyst to turn this raw data into actionable insights.
• You won’t just build spreadsheets; you will be the CEO’s and Head of Operations' eyes and ears, helping us optimize delivery routes, reduce food waste, track rider completion rates, and maximize profitability.

What You’ll Do

• Dashboard & BI Management: Build, maintain, and automate interactive dashboards (Power BI/Tableau/Looker Studio) to track daily sales, branch performance, and operational KPIs.

• Operations Analytics: Analyze order volumes, KDS ticket times, and peak-hour data to help the Digital Operational Supervisor optimize staffing and kitchen workflows.

• Logistics & Rider Analytics: Analyze delivery data (completion rates, average delivery times, fuel costs) to help the Delivery Coordinator optimize routing and rider performance bonuses.

• Inventory & Cost Control: Work with the ERP and Inventory teams to track stock variances, forecast demand, and identify cost-saving opportunities to reduce waste.

• Customer & Loyalty Insights: Analyze app usage, customer ordering patterns, and loyalty program data to identify trends and improve customer retention.

• Reporting: Deliver weekly and monthly management reports with clear data visualizations and written insights to non-technical stakeholders.

• What We Need

Essential:

• Education: HND / BSc in Data Science, Statistics, Computer Science, Economics, Mathematics, or a related field.
• Experience: 3+ years of proven experience as a Data Analyst.
• Technical Skills: Advanced proficiency in Excel (Pivot Tables, Macros, VLOOKUP/XLOOKUP) and SQL. Proficiency in a BI tool (Power BI, Tableau, or Looker Studio).
• Data Integration: Experience connecting data from multiple sources (POS systems, ERPs, Google Maps APIs).
• Analytical Mindset: Strong problem-solving skills and the ability to translate complex data into simple, actionable business insights.
• Integrity: High level of confidentiality and accuracy in handling financial and operational data.

Preferred / Added Advantage:

• Experience in QSR, hospitality, e-commerce, or logistics data analysis.
• Basic knowledge of Python or R for advanced statistical analysis.
• Experience with Restaurant/POS Analytics software (e.g., Odoo, SAP, Toast).

Salary

N400,000 - N500,000 monthly.

Application Closing Date

Not Specified.