About this role
vacancyopjusttionswidget.opt-Job Schedule
Full-Time
vacancyopjusttionswidget.opt-Job Type
Permanent
vacancyopjusttionswidget.opt-Brands
ACCOR
vacancyopjusttionswidget.opt-Job Category
Tech & Digital jobinformationwidget.freetext.LocationText Bangkok, Thailand jobinformationwidget.freetext.ExternalReference REF7060C
Data Admin and Loading Coordinator
Region
MEA SPAC
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Company Description
Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.
Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.
Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.
Here, your scope will know no boundaries;
So join us and dare to make an impact on the world!
Job Description
This position is responsible for delivering loading services in direct, OTAs and GDS channels to optimize Accor hotels distribution according to regional, global and brand standards. Responsible for loading activities across a wide range of brands, countries & configurations. They are the entry point of technical subjects in the region about distribution.
- To carry out administration tasks in the Accor CRS, including but not limited to:
- Hotel creation
- Deployment of hotels to indirect partners
- Regional and hotel offer loading
- Room types management
- Corporate contract distribution
- Use Service Now ticketing platform to manage loading requests.
- To be a regional expert on Accor distribution tools & loading procedures and work with the automation team to streamline activities on both.
- Maintain internal knowledge base using confluence application & identify areas for improvement or change in global procedures.
- Flexible and able to embrace and respond to change effectively.
- Effectively prioritize workload of daily tasks and project work.
- To share operational distribution challenges with service delivery and Accor apps teams and suggest innovative solutions to address them.
- To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
- Multicultural awareness and be able to work with people from diverse backgrounds.
Qualifications
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Bachelor's degree or higher in any related field
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Knowledge of Microsoft Office tools primarily outlook and excel.
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Knowledgeable about operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
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Organized with strong attention to detail.
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Excellent communication with strong command of written and spoken English.
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Good communication kills in Portuguese and/or Chinese are a major advantage
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Service oriented, self motivated and energetic.
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Multicultural awareness and able to work with people from diverse backgrounds.
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Flexible with the ability to embrace and respond to change effectively.
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Can do attitude - able to come up with out of the box solutions.
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High level of collaboration to work effectively within the team.
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Curious and aware about changes in the hospitality industry.
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Additional Information
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This position is based in Bangkok
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The role involves global collaboration, requiring flexibility to accommodate time zone differences.
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Discover a world where life pulses with passion
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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LET
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YOUR PASSION SHINE
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We foster
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our creativity, our excellence and progressiveness. We interconnect with
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each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
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being part of a wider global team leading the way in local sustainability
-
initiatives. Working together with our communities, we will empower you to
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make your own meaningful impact.
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LEARN ABOUT US
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Let your passion shine
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We take pride
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in promoting heartfelt hospitality with
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a French Zest, valuing passion, excellence
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and emotional intelligence. We pioneer
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a committed and sustainable approach
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to luxury, encouraging
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openness and inclusivity. We value
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new encounters with colleagues and
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guests from all horizons with a goal
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of creating a distinctive culture together.
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JOIN US
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List #1
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