About this role
DAS Legal Default Specialist - 18659
DAS Legal Default Specialist - 18659
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US:OK:TULSA | Risk Management | Full Time
52,520 - 65,650 USD per year
Posted yesterday | Apply before October 15, 2026
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Description
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Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.
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Position is located at 502 S Main Mall Tulsa, OK 74103 or 75 N East Ave Fayetteville, AR 72701.
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Availability is needed Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.
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Legal or Bankruptcy experience is preferred.
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SUMMARY: The DAS Legal Default Specialist deals primarily with consumer accounts involved in the legal collections process. A high level of communication between outside business contacts in other professions occurs on a daily basis. Knowledge of the legal system, bankruptcy legal code, foreclosure process, probate process, repossession and replevin action and Fair Debt Collection Practices Act (FDCPA), are essential in this position.
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We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
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ESSENTIAL DUTIES and RESPONSIBILITIES included the following. Other duties may be assigned.
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- Analyze consumer outstanding debt and determine whether the case will be worked in house or referred to an attorney.
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- Assess the intentions of consumers in bankruptcy, utilizing previous experience, bankruptcy law, and bank policy to determine what the next course of action should be. Decide whether to prepare and send a reaffirmation agreement for signature, instruct an attorney to file for relief from stay or co-debtor stay, or object to debtors proposed plan based on case analysis.
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- Code all bankruptcy loans according to policies and procedures to assure correct reporting to the credit bureau and ensure compliance with the federal stay barring collection actions.
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- Prepare and maintain reports as needed for accounts in bankruptcy, foreclosure, probate, and replevin action.
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- Process legal invoices for payment and add fees to loan when applicable. File Proof of Claim with the Bankruptcy Trustee’s Office, when applicable.
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- Receive and apply Chapter 13 disbursements monthly. Follow-up on all accounts on a monthly basis from bankruptcy trustee and decide if alternative action is needed.
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- Review real estate secured loans and determine if foreclosure or charge off is needed. Assign appropriate counsel for legal accounts.
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- Prepare real estate bids and provide bid information to assigned counsel.
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- Service probate cases involving Arvest customers. Recommend appropriate action needed to the DAS Legal Default Manager.
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- Stay abreast of legal processes, i.e., replevins, repossessions, foreclosures, and probate.
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- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
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· Support and uphold the Arvest Mission Statement.
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· Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
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· Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
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· Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
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· Promote professionalism at all times.
Responsibilities
QUALIFICATION REQUIREMENTS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
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· Associate’s degree or equivalent related work or military experience required.
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· 3 years previous lending, collection, legal account servicing or bankruptcy experience required.
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· Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
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Relevant military experience is considered for veterans and transitioning service members.
OTHER SKILLS AND ABILITIES:
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· Must be able to arrive at work on time, work on site and have regular work attendance
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· Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
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· Must be able to provide cordial customer service regardless of customer personality, presence or communication style
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· Must be able to perform several tasks at once
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· Must be able to work in a stressful atmosphere
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· Must be able to rotate job tasks
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· Must be able to greet others cordially
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· Must be able to coordinate multiple and changing priorities
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· Must be able to verbally communicate with all other associates
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· Must be able to operate telephone, scanner, copier and FAX machines
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· Must be able to occasionally work outside of normal business hours.
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· Must be able to move from department, division, or bank to department, division, or bank to attend meetings
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· Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
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The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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While performing the duties of the job, the associate is frequently required to sit, talk and hear, and use hands to finger, handle or feel objects/controls. The incumbent is occasionally required to stand, walk and reach with hands and arms.
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The incumbent may occasionally be required to lift and/or move up to 25 pounds.
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Specific vision abilities required included close and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
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The work environment characteristics described here are representative of those an associate encounters while performing the essential functions.
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Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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The noise level in the work environment is usually moderate.
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Grade 14
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Pay Range: $52520 - $65650 per year
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