About this role
About the Role The Cylinder Control Auditor performs physical and paper cylinder audits for customers, collaborating with the sales, accounts receivable, and cylinder tracking teams to reconcile balances and resolve discrepancies. The role includes site visits, documenting audit findings, and supporting loss of use and credit processes. What You'll Do
- Perform physical cylinder audits for customers as requested by the sales team, accounts receivable team, or the Cylinder Tracking team, including preparing the audit form, visiting customer sites, and counting cylinders.
- Conduct paper audits of cylinder history using CU, CU Image Viewer, TruTrak and JDE.
- Collaborate with the Territory Manager, General Sales Manager, and AR Manager on resolutions for cylinder discrepancies.
- Enter audit findings in CU and TruTrak to reconcile balances; prepare credit requests and loss of use documentation for accounts receivable.
- Work with customers to resolve cylinder issues and negotiate loss of use charges and open rental invoices.
- Reduce the number of negative cylinder balances for the LG&E South Region.
- Understand the cylinder barcoding process and barcode cylinders as needed during audits.
- Review all in-house accounts monthly and coordinate with branches to ensure no cylinder balances are posted to house accounts such as CAXXX, SUXXX, etc. What We're Looking For
- High School Diploma / GED required.
- Excel / Computer Skills. Compensation & Benefits Linde offers competitive compensation and an outstanding benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; an employee discount program; and opportunities for educational and professional growth.