About this role
CW Medical Record Technician
We are looking for a detail-oriented CW Medical Record Technician to support medical record collection efforts for health insurance quality and risk adjustment programs in Mountlake Terrace, Washington. This is a Contract position that works remotely, with occasional local travel only for equipment pickup and return. In this role, you will collaborate with internal teams to obtain, organize, and track medical records from provider sources while helping maintain accurate documentation and meeting project timelines.
Responsibilities
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Obtain electronic medical records from provider platforms and copy service systems to support quality and risk adjustment activities.
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Prepare and send provider outreach letters requesting documentation needed for assigned initiatives.
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Enter, update, and verify information in tracking tools and internal systems with a high level of accuracy.
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Research provider and record status information across web-based and internal resources to resolve gaps or delays.
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Place outbound calls to provider offices when needed to remove barriers and improve record retrieval progress.
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Assist with onboarding and training contingent staff during high-volume periods and share process guidance.
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Help maintain reference materials and job aids for provider systems and record retrieval workflows.
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Participate in quality review activities by checking work completed by contingent team members for accuracy and completeness.
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Manage assigned tasks within established deadlines and support additional project needs as directed by leadership.
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High school diploma or equivalent.
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At least 2 years of relevant experience in administrative support, medical records, or a related office-based role.
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Working knowledge of HIPAA and other privacy and confidentiality requirements related to protected health information.
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Ability to handle multiple priorities in a deadline-driven environment while maintaining accuracy.
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Experience with data entry, research, and navigating electronic medical record or electronic health record systems.
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Strong verbal and written communication skills, including the ability to contact provider offices professionally.
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Reliable high-speed internet access with download speeds of at least 100 Mbps for remote work.
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Medical record retrieval experience within healthcare or insurance environments is strongly preferred.
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TalentMatch®
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Mountlake Terrace, WA
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remote
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Temporary / Contract
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26 - 28 USD / Hourly
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We are looking for a detail-oriented CW Medical Record Technician to support medical record collection efforts for health insurance quality and risk adjustment programs in Mountlake Terrace, Washington. This is a Contract position that works remotely, with occasional local travel only for equipment pickup and retu