Customs Clearance Shift Supervisor

Customs Clearance Shift Supervisor

Description

• YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

• Would you like to become part of the world’s most international company?

• A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

• Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

• YOUR TASKS

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.

• Prepare declarations as required and take responsibility for the lodgment of declarations with the authorities.

• Ensure that the levels of pre-clearance/pre-release of shipments is maximized.

• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.

• Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgment of those declarations.

• Review the work of the team incorporating a risk management approach.

• Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.

• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.

• Consult performance appraisal.

• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

Qualifications

• YOUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.

• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.

• Diploma (or equivalent).

• Line Trainer certified.

• 2-3 years operations experience, preferably within transportation or logistics industry.

• IATA Dangerous Goods Acceptance Certification.

• OUR OFFER

• Strong career support in an international environment.

• Great culture and colleagues.

• Multifarious benefit program.