About this role
Shipa
Job Overview
Location
Dammam, Eastern Province, Saudi Arabia
Employment Type
Full-time
Work Arrangement
On-site
Sector
Logistics Transport & Supply Chain
Experience Level
Mid-level (3-5 years)
Application Deadline
November 8, 2026
About the Company
Shipa is a cutting-edge digital logistics platform designed to simplify the movement of goods globally for businesses, entrepreneurs, and consumers. As the innovation arm of Agility, a world-leading logistics provider, Shipa leverages extensive expertise to deliver seamless solutions.
Shipa offers a suite of specialized services: Shipa Ecommerce manages comprehensive e-commerce fulfillment, delivery, and returns across the Arabian Gulf for merchants worldwide. Shipa Delivery provides efficient, on-demand, same-day, and next-day urban delivery services throughout the GCC. Additionally, Shipa Freight empowers small and medium-sized businesses to manage global freight movements, enabling them to capitalize on international economic opportunities. The company is committed to transforming logistics through technology and exceptional service.
Job Description
Shipa Delivery is a leading digital logistics platform revolutionizing parcel delivery across the GCC. We empower businesses and consumers with seamless, efficient shipping solutions, leveraging mobile apps and online dashboards. Our innovative services include one-hour package collection, alongside on-demand, same-day, next-day, and cross-border delivery options.
Our advanced technology stack provides real-time GPS parcel tracking and integrated solutions for businesses to streamline last-mile logistics and automate delivery management. We are seeking a highly motivated and customer-obsessed individual to join our team, someone who thrives on continuous improvement and embodies our culture of speed and care.
Required Skills
- Customs Documentation
- Import/Export Regulations
- Trade Compliance
- Tariff Classification
- Record Keeping
- Problem Resolution
- Analytical Skills
- Technical Skills
- Strategic Planning
- Interpersonal Skills
Key Responsibilities
- Prepare and process all necessary customs documentation, including import/export declarations, commercial invoices, bills of lading, and certificates of origin.
- Ensure strict compliance with all applicable customs laws, regulations, trade agreements, and internal company policies.
- Submit customs declarations to authorities and manage the timely clearance of goods to prevent delays or penalties.
- Serve as the primary liaison between customs authorities, shipping companies, and the organization to resolve any customs-related issues or discrepancies.
- Accurately calculate and verify customs duties, tariffs, and taxes, focusing on cost minimization.
- Maintain comprehensive and up-to-date records of all customs documents and transactions.
- Proactively address and resolve any issues or delays in the customs clearance process, collaborating with customs brokers or third-party providers as needed.
- Offer expert guidance to internal teams and clients on import/export regulations, goods classification, and documentation requirements.
- Identify and mitigate potential risks within the customs clearance process, such as non-compliance or operational delays.
Qualifications
- Bachelor’s degree, preferably in Logistics and Supply Chain Management.
- Minimum of 4 years of hands-on experience in Customs Clearance or Cross-Border operations.
- Prior experience or exposure to logistics and e-commerce environments is highly preferred.
- Demonstrated ability to be a collaborative team player with strong interpersonal skills.
- Proven capacity to perform effectively under pressure in a fast-paced, professional setting.
- Possess strong analytical and technical problem-solving skills.
- Knowledge of strategic planning principles.
- Exhibit flexibility and willingness to engage in physical work and rotational shifts.