Customer Support Specialist

Job title: Customer Support Specialist

Overview

MailerLite is hiring a Customer Support Specialist to join its remote team serving customers across EMEA and Asia-Pacific.

Salary: $31,000 – $37,000/year Contract: Full-time, Remote Location: Remote — applicants must be based in EMEA or Asia-Pacific Shift: Europe team window, 06:00–14:00 UTC

Requirements

• 2+ years of B2B SaaS customer support experience
• Fluent English and Spanish
• Strong communication and customer service skills
• Ability to work scheduled shifts

Benefits

• Health insurance

• 31 days vacation

• Paid parental leave

• $1,000 parenting budget

• Joy budget

• Annual company retreat

• Shift Pattern: Tuesday–Saturday or Sunday–Thursday

• Read full job details, eligibility requirements, salary information, and application steps below

• https://t.co/5xztM1N6JX

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