About this role
Customer Support Associate
10Alytics - We are an Educational technology company that educates both individuals and corporate firms across Africa, the Middle East and Europe on the data and tech skills crucial for contemporary business practices. Our training programs cater to beginners, offering comprehensive guidance in both soft and technical skills, alongside top-rated employabi...
Customer Support Associate
- Job Type Remote
- Qualification
- Experience
- Location Nigeria
- Job Field Customer Care, Success and Service
Job Description
- Serve as the primary point of contact for learners, providing timely support, resolving inquiries, and ensuring a smooth experience throughout their training journey.
- You will manage learner communications, support onboarding activities, maintain accurate records within the CRM, and drive participant engagement through regular follow-ups and outreach.
Deadline: Not specified